Trimble Inc.

Director, Customer Success, Americas

Trimble Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Westminster • Colorado • Oregon • United States

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Salary

💰 $124,600 - $175,800 per year

Job Level

Lead

Tech Stack

PMP

About the role

  • Lead a high-performing department to ensure operational integration with our platform
  • Transform Customer Success into a proactive value-driver
  • Partner with Professional Services/Onboarding and Customer Support teams
  • Serve as the executive sponsor for high-ARR accounts
  • Act as the

Requirements

  • 5–8+ years of experience in Customer Success or Account Management
  • At least 3+ years in a senior leadership role within a SaaS environment
  • Deep expertise in managing a P&L and driving core SaaS metrics
  • Direct experience in Construction or Engineering is highly preferred
  • Advanced proficiency in CRM platforms (Salesforce) and CS Platforms
  • Exceptional communication skills with the ability to command a room
  • Bachelor’s Degree in Business, Engineering, or a related field; MBA or advanced certification (PMP) is a significant advantage.
Benefits
  • Medical
  • Dental
  • Vision
  • Life
  • Disability
  • Time off plans
  • Retirement plans
  • Tax savings plans for health
  • Tax savings plans for dependent care
  • Tax savings plans for commuter expenses
  • Paid Parental Leave
  • Employee Stock Purchase Plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Customer SuccessAccount ManagementP&L managementSaaS metricsCRM platformsSalesforceCS Platforms
Soft Skills
leadershipcommunicationcollaborationproactive problem-solving
Certifications
Bachelor’s DegreeMBAPMP