Trimble Inc.

Technical Customer Support Professional

Trimble Inc.

full-time

Posted on:

Location Type: Office

Location: Bonn • Germany

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About the role

  • Direct point of contact for our customers
  • Independent support of our customers during the introduction and use of our CAD and calculation software for building services engineering (focus: HLS)
  • Assisting customers with inquiries via the telephone hotline.

Requirements

  • Trained technical drafter (system planner), technician or engineer specializing in building services engineering (heating, ventilation, sanitary)
  • Knowledge of CAD/CAE programs (HLSE) is an advantage
  • Confident manner and enjoyment in customer-facing roles.
Benefits
  • Attractive employment conditions and performance-based compensation
  • Individual onboarding program consisting of theory and practical training
  • Complete confidentiality is guaranteed.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CAD softwareCAE programsbuilding services engineering
Soft Skills
customer supportcommunicationconfident mannercustomer-facing roles
Certifications
trained technical draftertechnicianengineer