Applications Management Support Manager
TridentCare
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $93,400 - $103,400 per year
About the role
- Accountable for all aspects of RCM applications to ensure stable operations
- Manage all RCM vendor products to ensure stable operations
- Assess, diagnose and resolve problems related to RCM application
- Oversee RCM Systems Support staff’s workload; exceed and/or maintain standards
- Ensure work is performed accurately and efficiently
- Monitor trends of events and root cause to ensure gaps are addressed
- Oversee departmental operations to ensure resources are being optimized
- Oversee the deployment, monitoring, maintenance, development, and support of RCM systems
- Schedule and direct activities impacting uptime/downtime of RCM systems
- Review version release documentation and prepare test case assignments
Requirements
- Minimum 3-5 years work experience in health care billing with focus on RCM System oversight
- Minimum 3 years management experience preferred
- Strong customer service orientation; excellent communication skills both written and verbal
- Proven experience in strategic planning and development, project management, process improvement and policy development
- Ability to manage multiple projects concurrently
- Exceptional analytical and complex problem-solving abilities with attention to detail
- Proficient in Microsoft Office suite of tools (i.e., Excel, Word, Visio, etc.)
- Ability to present ideas in business-friendly and user-friendly language
- Highly self-motivated, self-directed
- Strong organizational skills with the ability to meet multiple deadlines
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
RCM applicationshealth care billingstrategic planningproject managementprocess improvementpolicy developmentanalytical skillsproblem-solvingMicrosoft Officetest case assignments
Soft Skills
customer service orientationcommunication skillsattention to detailself-motivatedself-directedorganizational skillsability to manage multiple projectsability to present ideasleadershipworkload management