Trident BPO

Virtual Assistant

Trident BPO

full-time

Posted on:

Origin:  • 🇯🇲 Jamaica

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Job Level

JuniorMid-Level

About the role

  • Organized and proactive Virtual Assistant providing administrative support to busy professionals, managing schedules, handling communications, and ensuring smooth daily operations.
  • Manage calendars and schedule appointments.
  • Handle email correspondence and communication.
  • Make phone calls on behalf of the client.
  • Perform data entry and maintain digital records.
  • Assist with various administrative tasks as required.

Requirements

  • Experience working in a call center within the past 2 years
  • Ability to adapt English accent to American English
  • Strong organizational and time management skills
  • Excellent communication and interpretation abilities
  • Proficiency in Microsoft Office, Google Suite, and equivalent software
  • Attention to detail and ability to multitask effectively
  • Strong problem-solving and critical-thinking skills
  • Ability to work independently and within a team
  • Familiarity with CRM tools or similar platforms
  • Reliable internet connection (at least 10 MBPS Download and Upload) and functional home office setup
  • A working computer (Intel Core i3-7100U or newer and 8 GB of RAM or more) with updated software
  • Quiet workspace conducive to professional phone or video calls