Trident BPO

Executive Assistant

• Listing & Inventory Management
• Accurately enter and maintain new construction listings in MLS and internal systems.
• Prepare all backend listing requirements to ensure properties are ready for “live” listing status.
• Update listing prices in real time based on builder instructions.
• Organize and maintain digital showcases, virtual tours, and marketing assets for listings.
• Update spreadsheets, marketing materials, and property flyers to ensure inventory accuracy.
• Documentation & Coordination
• Maintain organized property documentation including disclosures, floor plans, and listing assets within Google Drive.
• Track photography requirements and ensure property media is properly uploaded and cataloged.
• Prepare and deliver sales reports for builder partners such as Lennar.
• Assist in maintaining repair and punch-list tracking sheets to ensure properties remain ready for showings.
• Workflow & Automation Management
• Trigger and monitor transaction workflows and automations within the CRM to ensure listing milestones are met.
• Support internal operations by tracking listing progress and ensuring timelines remain on schedule.
• Send regular updates to Buyer Agents (BAs) regarding new inventory, price changes, and status updates.
• Inquiry Handling
• Respond to inbound inquiries regarding specific listings from agents and prospective buyers.
• Provide clear responses based on standard operating procedures (SOPs).
• Assist with occasional weekend calls from agents, when needed.

New Build Virtual Assistant