TriCore Reference Laboratories

Clinical Nurse Educator

• Design and deliver evidence-based training programs on laboratory specimen collection and delivery, labeling standards, point-of-care testing (POCT), transfusion medicine practices, and anatomic/surgical pathology practices.
• Collaborate with clinical and laboratory teams to standardize best practices for lab-related workflows in nursing units and clinics.
• Conduct gap analyses to identify knowledge or compliance issues related to lab procedures across care teams.
• Ensure training aligns with regulatory standards (e.g., CLIA, CAP, The Joint Commission) and institutional policies.
• Act as a liaison between nursing units, clinics and laboratory departments to foster mutual understanding and operational alignment.

Nurse Educator, Clinical Laboratory

Account Executive

• Deliver expertise in consultative laboratory selling to new and existing TriCore customers within an assigned territory.
• Develop exceptional new and existing relationships within new and assigned accounts to promote TriCore interests and drive sales goals.
• Maintain and grow current accounts through Strategic Business Calls and consultative dialog based on the client organizations strategy and critical success factors.
• Develop value-based relationships within healthcare organizations to drive sales growth goals within the territory.
• Grow healthcare accounts to meet or exceed sales objectives of the organization.
• Organize and coordinate timely responses to fulfill Requests for Proposals within the designated territory to capture or grow accounts.
• Prepare and submit proposals for new accounts as necessary and consistent with pricing policy and review procedure.
• Periodically review and manage Laboratory Service Agreement contracts for accounts within designated territory.
• Work with laboratory supervisors and departments to solve problems, set up new clients and handle special requests.
• Utilize expertise gained from laboratory departments Subject Matter Experts and Medical Directors to increase knowledge for client consultation and meeting sales objectives.
• Provide training to clients for onboarding, retention, problem resolution, and client service needs.
• Assist and guide Communications in developing appropriate marketing tools when assigned.
• Effectively plan, organize and execute sales approach for territory.
• Develop effective sales techniques and tactics including Strategic Business Calls and other Phase 3 tactics.
• Maintain effective call cycle and client records in the Client Relationship Manager, SalesForce.
• Maintain high standards of technical knowledge of new and existing tests offered by TriCore and its partnered laboratories.
• Maintain high standards of understanding and knowledge of medical specialties and the illness characteristics of their patient populations.
• Maintain high standards of national trends in governmental and private insurance guidelines and regulations including Prior Authorization and Medical Necessity requirements.
• Submit weekly and monthly reports including but not limited to expense reports as deemed necessary by management.
• Create and generate reports of pipeline and status of leads utilizing the Client Relationship Manager, SalesForce.
• Provide training to new and existing customers on TriCore IT products and testing services.