Tricon Wear Solutions

Director

• Develop and implement comprehensive market strategies tailored to the metals segment, aligning with company goals and objectives.
• Conduct in-depth market research and analysis to identify trends, customer needs, competitive landscape, and growth opportunities within the metals industry.
• Set clear, measurable goals for market penetration, customer acquisition, and revenue generation within the metals sector.
• Collaborate with senior management to define product offerings, pricing strategies, and promotional activities specific to the metals market.
• Build and maintain strong relationships with key customers, stakeholders, and industry influencers in the metals sector.
• Act as the primary point of contact for customers within the metals market, understanding their needs and ensuring customer satisfaction.
• Work closely with the sales team to identify customer pain points and provide tailored solutions to enhance customer loyalty and retention.
• Manage key accounts and negotiate contracts, ensuring that terms and conditions align with company objectives and market requirements.
• Develop and execute sales strategies to drive growth in the metals segment, focusing on both new business development and existing customer growth.
• Work closely with the sales team to identify leads, develop proposals, and close sales with customers in the metals industry.
• Monitor sales performance against targets and implement corrective actions as necessary to ensure revenue growth.
• Collaborate with marketing to create sales collateral, product documentation, and promotional campaigns specific to the metals market.
• Define product positioning and messaging for the metals market, ensuring alignment with customer needs and competitive advantages.
• Work with product development and engineering teams to communicate market needs, customer feedback, and potential improvements to current products.
• Work with Marketing to develop case studies, white papers, and other marketing materials to highlight the company’s expertise and success stories in the metals industry.
• Collaborate with Marketing to create and execute marketing campaigns and strategies that resonate with metals industry customers.
• Collaborate with product management, engineering, inside sales, and manufacturing teams to ensure that product offerings meet the needs of the metals market and are delivered on time and within budget.
• Work with inside sales and operations to ensure smooth product delivery and customer service, identifying areas of improvement and implementing solutions to enhance customer satisfaction.
• Coordinate with the finance team to track and forecast revenue, margins, and costs associated with the metals market segment.
• Continuously monitor the competitive landscape within the metals industry, identifying emerging trends, competitive threats, and opportunities for differentiation.
• Provide regular reports and updates on market conditions, customer behavior, and competitor activities to senior leadership.
• Utilize data and insights to recommend changes to product strategies, pricing models, and marketing approaches to maintain a competitive edge.
• Educate and train territory managers on the specifics of the metals market segment and best practices for engaging with customers.
• Stay up-to-date with industry developments, regulations, and technologies that impact the metals market, ensuring the company remains at the forefront of industry trends.
• Effectively manage the metals team members effectiveness, expense reporting, and SFDC adoption.
• Develop, track, and report on key performance indicators (KPIs) related to market growth, sales, customer engagement, and profitability in the metals sector within the SFDC CRM.
• Prepare and present regular reports to senior management on market performance, providing actionable insights and recommendations for continuous improvement.

Metals and Recycling Segment Director

Account Manager

• Develop and implement effective sales strategies to achieve territory goals and increase market share
• Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention
• Identify, prospect, and convert new customers within the territory
• Conduct product demonstrations and presentations to potential clients
• Continuously monitor and analyze market trends, competitor activity, and customer feedback to identify opportunities for business growth
• Prepare and submit regular sales reports, forecasts, and performance updates to management
• Provide exceptional customer service by addressing any issues or concerns promptly and professionally
• Work closely with internal teams, such as marketing, customer service, and product management, to ensure alignment in meeting customer needs and company objectives
• Stay up-to-date on the latest product offerings, industry trends, and competitor products
• Manage territory-related expenses, ensuring efficient use of resources while maximizing profitability

Metals and Recycling Segment Director

Territory Manager