Tribeca Pediatrics

Call Center Representative

• Provide excellent customer service with empathy and kindness
• Ability to maintain a positive demeanor and professionalism
• Schedule appointments accurately for patients across multiple offices
• Follow appropriate triage protocols and schedule messages for RNs and Pediatricians
• Register and guide new patients
• Ability to answer general questions about the practice and offices
• Adhere to HIPAA regulations and policies
• Transferring calls to the correct individuals/departments

Spanish Speaking Call Center Representative