Trial Library

Account Manager

• Serve as the senior relationship lead for a portfolio of established pharmaceutical, biotech, and other life sciences partners.
• Own end-to-end partnership strategy, including onboarding, overall experience, delivery outcomes, escalation management, and innovation roadmap.
• Set vision and KPIs for engagement, retention, and expansion, ensuring Trial Library delivers high-value results aligned with partner objectives.
• Own the daily tactical work to schedule customer meetings, prepare kick-off presentations, set agendas, execute follow-ups, and more.
• Represent the voice of the customer internally and collaborate cross-functionally with Clinical Operations, Product, Engineering, and other teams to deliver programs successfully and continuously improve solutions.
• Regularly analyze and report on partnership performance, providing actionable insights to clients and internal stakeholders.
• Work closely with the Chief Executive Officer, Chief Product Officer, and Commercial Lead to successfully deliver Trial Library products to partners.

Executive Director, Life Sciences Partnerships

Product Designer

• Improve health equity by expanding access to cancer precision medicine (company mission)
• Design and maintain consistent brand materials, including marketing collateral, presentations, and external-facing communications
• Create visual assets for web applications, ensuring brand consistency across all touchpoints
• Collaborate with the Lead Product Designer on user interface design for clinical trial matching, internal platforms, and new product initiatives
• Support product design research initiatives, including user interviews and usability testing
• Work closely with frontend engineers to ensure design specifications are implemented accurately
• Contribute to and maintain design systems and component libraries to ensure consistency across products
• Create wireframes, prototypes, and high-fidelity mockups for new features and improvements
• Participate in design reviews and contribute to design strategy discussions
• Support marketing initiatives with branded content and visual storytelling