Trengo

Solutions Consultant, Dutch Speaking

Trengo

full-time

Posted on:

Location Type: Hybrid

Location: Utrecht • Netherlands

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About the role

  • Lead technical scoping sessions with customers to understand their requirements and propose scalable solutions.
  • Translate business pains into Trengo features, use cases, and value-added solutions.
  • Guide customers through the implementation of complex workflows, integrations, and automation within Trengo.
  • Act as the go-to technical expert, supporting both customers and internal teams.
  • Work closely with our Technical Support to execute solutions or resolve technical issues efficiently.
  • Develop best practices and scalable workflows to enhance the overall customer experience.

Requirements

  • 2+ years of experience in a technical role (e.g., Solutions Engineering, Pre-Sales, Technical Consulting).
  • 1+ years of experience in a customer facing role within a SaaS environment.
  • Experience with APIs, Webhooks, and third-party integrations.
  • Experience with AI-powered solutions and their application in customer communication.
  • Strong problem-solving skills with the ability to translate technical concepts into business value.
  • Strong project management skills, with the ability to collaborate with multiple stakeholders.
  • Highly collaborative attitude, with a hands-on mindset and ownership mentality.
  • Fluent in English and Dutch (additional languages are a plus).
Benefits
  • A key role where you’ll make a visible impact in a vibrant scale-up environment.
  • Hybrid working + 2 months per year to work abroad.
  • A strong onboarding program with hands-on training and a dedicated buddy to set you up for success.
  • Mental health support with free sessions from on-demand psychologists (OpenUp).
  • Learning budget + 2 extra days off to attend courses or conferences.
  • 28 vacation days to rest, recharge, and travel
  • Travel reimbursement to our Utrecht HQ.
  • Monthly internet & phone allowance to stay connected.
  • Dutch courses for our international colleagues.
  • Daily warm lunches prepared by our workplace experience team when you’re at our beautiful Utrecht office.
  • Pension contribution to help you plan for the future.
  • Sabbatical: After two years, enjoy up to three months away (unpaid) to rest, recharge, or see the world.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
APIsWebhooksthird-party integrationsAI-powered solutionstechnical scopingworkflow automationcustomer communicationproblem-solvingproject management
Soft skills
collaborationhands-on mindsetownership mentality