Patient Support Representative
Trenching and Excavation Safety Taskforce (TEST)
full-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
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Salary
💰 $16 - $17 per hour
Job Level
About the role
- Handle inbound and outbound calls while supporting patient access through scheduling, documentation, and coordination of care-related communications
- Communicate with providers via phone, email, or through secure messaging within the clinical portal
- Relay information between provider and patient, such as medication requests or requests for specialty services
- Serve as a liaison between patients and clinical teams, ensuring timely and accurate appointment scheduling, referral coordination, and overall service delivery
Requirements
- High School Diploma or equivalent
- Minimum 1 year of customer service experience in a call center environment within the last 4 years
- Minimum 1 year tenure at current or previous position(s) worked
Benefits
- Bonus Opportunity: Earn up to an additional $2.00/hour during training and nesting by meeting performance and attendance metrics
- Potential training/nesting rate up to $18.00/hour
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communicationcustomer serviceliaisoncoordinationtimelinessaccuracy
Certifications
High School Diploma