Technical Program Manager
Ensono
ServiceNow
Senior Technical Program Manager, Korean-English Bilingual
Trenching and Excavation Safety Taskforce (TEST)
full-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Lead technical programs from concept to delivery, ensuring projects are on time, within scope, and on budget
- Define customer product and service strategy for Kuiper services across various customer verticals
- Manage the entire product life cycle from strategic planning to tactical execution
- Own the successful delivery of products and capabilities to partners and customers and make high-judgment trade-offs with leadership
- Work closely with R&D engineering team in Korea and collaborate with architecture, hardware, and software teams on cross-functional deliverables
- Create project plans (concept to mass production) for Gateway Antenna development and ensure schedule, cost, and quality requirements are met
- Drive engineering project execution, facilitate technical trade-offs, track status, and resolve blocking issues
- Coordinate with vendors, distributors, contract manufacturers, and external development partners for procurement, delivery tracking, and integration
- Serve as primary technical point of contact for customers, deliver presentations, manage expectations, and lead negotiations
- Develop high-quality engineering documentation and translate complex technical information into clear narratives
- Host and arrange logistics for multi-party technical and business events (kick-off meetings, design reviews, FAT)
- Assist/support field issues, including travel to customer sites if needed
- Proactively identify, assess, and mitigate technical and program risks; maintain detailed project schedules, management weekly reports, and dashboards
- Responsible for launch plan and enablement, establishing goals and review metrics, and researching opportunities to innovate for customers
- Support in-field test and validation of various UT systems and manage documents library (specifications, design packages, meeting minutes)
Requirements
- Master's degree or higher in RF Engineering or related technical field, or equivalent experience
- Specialized expertise in RF with strong understanding of RF/Antenna/Satellite communication systems
- Minimum of 10+ years of experience in technical program management, leading complex technology projects and programs
- Experience in satellite communications, telecommunications, or related hardware/software industries (preferred)
- Native-level fluency in English and business-level fluency in Korean (written and spoken)
- Proven experience in technical program management within a fast-paced, global environment
- Experience with schedule tracking tools such as MS Project, SharePoint, Confluence, and Jira
- Strong business judgment, confident in front of customers, ability to dive deep into data, and strong written communication skills
- Demonstrated proficiency in scoping, road-mapping, budgeting, business resource planning, scenario/risk management, status reporting, and metric development/tracking
- Specialized expertise in other engineering fields (Hardware, Mechanical, Electrical, Electronics) preferred
- Legally authorized to work in the U.S. without any restrictions
- Okay to work 100% on-site in Irvine, CA and able to travel to customer sites if needed
