Treering

Account Manager – Travel Vertical, SMB

Treering

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $75,000 - $85,000 per year

About the role

  • Manage and grow a book of SMB Travel accounts, serving as the primary customer contact
  • Drive renewals and expansion opportunities through proactive outreach and relationship management
  • Partner with Customer Success to support onboarding, adoption, and ongoing engagement
  • Identify customer needs, risks, and opportunities through regular check-ins
  • Ensure customers understand and realize the value of Treering’s solutions throughout the lifecycle
  • Maintain accurate CRM data, forecasts, and account documentation
  • Surface customer feedback and insights to Sales and Product teams to support continuous improvement

Requirements

  • 5+ years of experience in account management, customer success, or sales within a B2B SaaS environment
  • Bachelor's Degree in Business (or equivalent) preferred
  • Experience working with SMB or mid-market customers in a SaaS environment; Travel industry experience is a plus
  • Strong communication, organization, and time-management skills
  • Comfortable managing a higher-volume book of accounts
  • Ability to work independently while collaborating effectively across functions
Benefits
  • Eligible for a 3–5% performance bonus upon achievement of defined annual targets.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcustomer successsalesCRM data managementforecastingaccount documentation
Soft Skills
communicationorganizationtime-managementrelationship managementindependent workcollaboration
Certifications
Bachelor's Degree in Business