Trax Technologies

Business Analyst

• Lead discovery and requirements-elicitation workshops with client finance, supply chain, and IT stakeholders.
• Document current-state and future-state business processes.
• Design end-to-end cost allocation architectures.
• Perform QA testing and error analysis on generated business rules.
• Conduct gap analyses between current-state client processes and platform capabilities.
• Develop and maintain detailed functional design documents and allocation rule libraries.
• Partner with Product and Engineering to prioritize platform enhancement requests.
• Collaborate with client ERP teams to validate data exports and resolve data quality issues.
• Support client change management and end-user adoption.

Cost Allocation Architect, Business Analyst

Program Manager

• Lead the process for creating Account Plans that clearly define objectives, projects to meet those objectives, associated measurement or KPIs to confirm progress, and holding all parties accountable, including the customer, on actions necessary to improve overall program health.
• Manage monthly business reviews and support quarterly business reviews to ensure continuous improvement and program maturity (ensuring alignment).
• Working with other team members to gather the necessary content to support business cases and evaluation of current state along with recommendations for improvement.
• Identify growth opportunities and work collaboratively with the Account Manager/Executive to establish growth strategies and the associated value proposition behind the recommendations.
• Establish relationships both at the executive, management, and operational level of a customer.
• Monitor and/or escalate issues to ensure resolution in a timely basis.
• Strive for customer references.
• Facilitate product adoption by having a competency level of an end-user.
• Support change management when customers adopt a new product or service offering.
• Provide leadership and support for the broader operations teams that support an overall customer’s health.

Cost Allocation Architect, Business Analyst

Global Program Manager