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Global Program Manager
Trax TechnologiesGlobal Program Manager at Trax overseeing program health and governance while supporting customer growth. Collaborating with stakeholders and providing leadership for operations teams.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer relationships and driving program health through effective account planning, project management, and collaboration across teams. Proficient in facilitating customer meetings and supporting change management initiatives to enhance product adoption.
Highest-signal resume keywords
Customer Relationship ManagementLogistics and Supply Chain ExperienceSales and Account ManagementProject ManagementMS Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
CommunicationCollaborationLeadershipAccountabilityEngagement
Industry Keywords
Account PlansBusiness ReviewsGrowth StrategiesProduct AdoptionChange Management
About the role
Key responsibilities & impact- Lead the process for creating Account Plans that clearly define objectives, projects to meet those objectives, associated measurement or KPIs to confirm progress, and holding all parties accountable, including the customer, on actions necessary to improve overall program health.
- Manage monthly business reviews and support quarterly business reviews to ensure continuous improvement and program maturity (ensuring alignment).
- Working with other team members to gather the necessary content to support business cases and evaluation of current state along with recommendations for improvement.
- Identify growth opportunities and work collaboratively with the Account Manager/Executive to establish growth strategies and the associated value proposition behind the recommendations.
- Establish relationships both at the executive, management, and operational level of a customer.
- Monitor and/or escalate issues to ensure resolution in a timely basis.
- Strive for customer references.
- Facilitate product adoption by having a competency level of an end-user.
- Support change management when customers adopt a new product or service offering.
- Provide leadership and support for the broader operations teams that support an overall customer’s health.
Requirements
What you’ll need- 3+ years experience directly managing customer relationships
- 3+ years logistics and supply chain industry experience
- 2+ years sales and account management experience
- Proven ability to lead and facilitate customer meetings and workshops
- Excel at engaging colleagues and encouraging input from them
- Exhibits high degree of communication with internal and external stakeholders
- Driven to move others to action
- Strong sense of accountability and project management
- Ability to work collaboratively and cross-divisionally with others in a time sensitive and team environment
- Proficient in MS Office applications
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Trax Technologies Website LinkedIn All Job Openings 501 - 1000 employees 📦 Logistics 🚗 Transport Logistics
- Transport Trax Technologies is the global leader in Transportation Spend Management solutions, providing cloud-based applications and expert services. The company transforms traditional freight and parcel audit practices to help customers manage and control transportation costs effectively, driving enterprise-wide efficiency. With a global presence across North America, Latin America, Asia, and Europe, Trax delivers data-driven visibility and insights, enabling shippers of all sizes to achieve higher savings and better control over transportation spending. Global Program Manager Job not on LinkedIn 🔥 3 minutes ago 🤠 Texas – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📋 Program Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Lead the process for creating Account Plans that clearly define objectives, projects to meet those objectives, associated measurement or KPIs to confirm progress, and holding all parties accountable, including the customer, on actions necessary to improve overall program health.
- Manage monthly business reviews and support quarterly business reviews to ensure continuous improvement and program maturity (ensuring alignment).
- Working with other team members to gather the necessary content to support business cases and evaluation of current state along with recommendations for improvement.
- Identify growth opportunities and work collaboratively with the Account Manager/Executive to establish growth strategies and the associated value proposition behind the recommendations.
- Establish relationships both at the executive, management, and operational level of a customer.
- Monitor and/or escalate issues to ensure resolution in a timely basis.
- Strive for customer references.
- Facilitate product adoption by having a competency level of an end-user.
- Support change management when customers adopt a new product or service offering.
- Provide leadership and support for the broader operations teams that support an overall customer’s health. 🎯 Requirements
- 3+ years experience directly managing customer relationships
- 3+ years logistics and supply chain industry experience
- 2+ years sales and account management experience
- Proven ability to lead and facilitate customer meetings and workshops
- Excel at engaging colleagues and encouraging input from them
- Exhibits high degree of communication with internal and external stakeholders
- Driven to move others to action
- Strong sense of accountability and project management
- Ability to work collaboratively and cross-divisionally with others in a time sensitive and team environment
- Proficient in MS Office applications Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Community Program Manager 🔥 11 hours ago The Recycling Partnership 51 - 200 🍽️ Food & Beverage 💼 Consulting 📦 Logistics Website LinkedIn All Job Openings Community Program Manager managing multifaceted recycling initiatives and partnerships for a nonprofit organization tackling complex recycling challenges. Overseeing grants and community engagement projects to further sustainability goals in the U.S. 🇺🇸 United States – Remote 💵 $85k - $95k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📋 Program Manager Program Management Manager 🔥 18 hours ago AECOM 10,000+ employees 💼 Consulting 🏥 Healthcare 📦 Logistics Website LinkedIn All Job Openings Remediation Program Manager leading environmental assessment programs for Oil and Gas clients. Focused on regulatory compliance and managing remediation teams in Colorado. 🇺🇸 United States – Remote 💵 $115k - $165k / year ⏰ Full Time 🟠 Senior 🔴 Lead 📋 Program Manager 🦅 H1B Visa Sponsor Regional Program Manager 🔥 21 hours ago Johnson & Johnson 10,000+ employees 🏥 Healthcare ⚕️ Healthcare Insurance 💊 Pharmaceuticals Website LinkedIn All Job Openings Regional Program Manager at Johnson & Johnson supporting heart recovery programs in the United States. Collaborating with hospitals and managing patient flow and program visibility. 🇺🇸 United States – Remote 💵 $114k - $182.8k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📋 Program Manager 🦅 H1B Visa Sponsor Financial Clearance Program Analyst 🔥 21 hours ago Uw - 🏥 Healthcare 📦 Logistics 💼 Consulting Website LinkedIn All Job Openings Financial Clearance Program Operational Analyst optimizing financial clearance workflows and analyzing business processes at UW Medicine. Collaborating on system enhancements and ensuring quality data for billing operations. 🇺🇸 United States – Remote 💵 $81.8k - $122.7k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📋 Program Manager 🦅 H1B Visa Sponsor Regional Program Manager 🔥 21 hours ago Johnson & Johnson 10,000+ employees 🏥 Healthcare 💊 Pharmaceuticals 🧬 Biotechnology Website LinkedIn All Job Openings Regional Program Manager managing heart recovery programs for Johnson & Johnson MedTech, ensuring patient flow and program growth across various hospitals in the region. 🇺🇸 United States – Remote 💵 $114k - $182.8k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📋 Program Manager 🦅 H1B Visa Sponsor View More Program Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs