Travelers

Consultant, Retirement Benefits

Travelers

full-time

Posted on:

Location Type: Hybrid

Location: St. Paul • Minnesota • United States

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Salary

💰 $57,900 - $95,600 per year

About the role

  • Working under moderate supervision, utilize the pension administration system to manage participant requests, prepare pension election forms and process payments.
  • Research and respond to participant benefit plan inquiries, create a positive customer experience for plan retirees and their beneficiaries; Respond to cases forwarded by the Employee Services Unit call center.
  • Maintain data in Pension and 401(k) administration systems.
  • Work with administration systems, Human Resource database and employee records when necessary to resolve data issues.
  • Provide support to pension administration manager and benefits team members.
  • Complete retirement benefit plan related administration as needed, may assist with Health & Welfare tasks.
  • Provide support to our retirement plans, including assisting with core projects and audits.
  • Assist with tasks related to international benefits, as needed.
  • Perform other duties as assigned.

Requirements

  • Bachelor’s and/or associate degree or equivalent.
  • 2+ years of benefits related experience.
  • Experience using HR Technology platforms, including Workday.
  • Experience with pension plan benefits calculations.
  • Written and oral skills.
  • Strong analytical and organizational skills.
  • Strong customer service orientation.
  • Excel, Word and related software package skills required.
  • Ability to interpret facts and figures.
  • Works well in a team environment--establishes and maintains effective work relationships.
  • Highly ethical and can maintain confidentiality.
  • CEBS exams and designations.
  • 1 year of retirement plan related experience.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
pension administrationbenefits calculationsdata maintenanceHR Technology platformsExcelWord
Soft Skills
customer service orientationanalytical skillsorganizational skillswritten communicationoral communicationteamworkethical standardsconfidentiality
Certifications
CEBS