Travel + Leisure Co. International

General

• Providing high-quality service to problem-solve all the cases that are related to product and destinations
• Help and recommend customers of domestic and international destinations to maximize their travel experience
• Interacts with customers to resolve any cases arising before, during and after the trip
• Provide customer support related to travel inquiries
• Must be comfortable working with minimal supervision
• Familiarization with most social media platforms

Vacation Planner

• Responding to customer inquiries via phone, email, and chat
• Assisting customers with booking travel arrangements
• Handling customer complaints and providing appropriate solutions
• Processing payments and refunds
• Updating customer records and information in the database
• Collaborating with other departments to ensure customer satisfaction

Vacation Planner

Travel Client Representative