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Travel Client Representative
Travel + Leisure Co. InternationalTravel Client Representative providing customer service and booking assistance for leisure and tourism. Collaborating with departments to ensure a seamless customer experience.
About the role
Key responsibilities & impact- Responding to customer inquiries via phone, email, and chat
- Assisting customers with booking travel arrangements
- Handling customer complaints and providing appropriate solutions
- Processing payments and refunds
- Updating customer records and information in the database
- Collaborating with other departments to ensure customer satisfaction
Requirements
What you’ll need- Previous experience in customer service or a related field
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office and CRM software
- Knowledge of the leisure, travel, and tourism industry is a plus
Benefits
Comp & perks- Full training provided (No experience necessary)
- Commission-based opportunity with unlimited earning potential
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicebooking travel arrangementsprocessing paymentsrefund processingdatabase management
Soft Skills
communication skillsinterpersonal skillsproblem-solving abilitiesability to work in fast-paced environment