TransUnion

Senior Account Director

TransUnion

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Job Level

Senior

About the role

  • Act as the senior relationship owner, building and maintaining trusted partnerships with senior stakeholders across Responsible/Safer Gambling, KYC, Fraud, Digital, Marketing, Player Experience, Product, Procurement & C-Suite.
  • Position TransUnion as a long-term strategic partner, aligning solutions to the Operator, market and regulatory priorities
  • Champion the client’s voice within TransUnion, ensuring priorities influence product investment, delivery, and innovation.
  • Own full recurring revenue and new business responsibility for the account, accountable for renewals, profitability, and sustainable growth.
  • Drive new revenue opportunities through cross-sell, upsell, and net-new adoption of TransUnion capabilities.
  • Lead contract negotiations for renewals, extensions, and major new solution deals.
  • Maintain a clear and transparent account plan with robust pipeline forecasting.
  • Identify white-space opportunities across multiple business units and functions.
  • Co-create innovation projects, proofs-of-concept, and pilots with senior stakeholders that deliver measurable ROI.
  • Leverage TransUnion’s strengths in data, analytics, affordability, and fraud to support the bank’s strategic growth and risk objectives.
  • Orchestrate cross-functional TransUnion teams — including product, marketing, analytics, delivery, and consulting — to deliver client success.
  • Provide executive reporting on account performance, risks, and opportunities to TransUnion leadership.
  • Share client insights to help shape TransUnion’s wider Gaming strategy and market positioning.

Requirements

  • Proficient in SalesForce.
  • Comfortable traveling 50% of the time
  • Demonstrated success in collaborating with internal business units to identify and solve client business issues and develop strategic solutions.
  • Proven track record years' managing Tier 1 banking relationships at Director level or equivalent; OR...
  • Track record years’ experience working within a high-performing sales environment, with exposure to credit risk, fraud, or digital transformation programmes.
  • Strong commercial acumen, preferably with demonstrable success in driving recurring revenue and new business growth.
  • Experience negotiating and managing multi-million-pound, multi-year contracts (either as buyer or supplier).
  • Excellent stakeholder engagement skills, able to influence credibly at senior and C-suite level.
  • Strategic, consultative approach with the ability to align solutions to client priorities.
Benefits
  • 26 days’ annual leave + bank holidays (increasing with service)
  • Global paid wellness days off + a bonus day off to celebrate your birthday
  • A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
  • Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
  • Access to our diversity forums and communities so you can get involved in causes close to your heart
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesForcecontract negotiationpipeline forecastingdata analyticsaffordability analysisfraud detectionstrategic growthrisk managementcross-sellingupselling
Soft Skills
stakeholder engagementinfluencingcollaborationstrategic thinkingconsultative approachcommercial acumenclient relationship managementcommunicationproblem-solvingleadership