Operations Systems Lead
Transitions Group
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $80,000 - $90,000 per year
Job Level
About the role
- Own and standardize HCHB workflows across all branches
- Establish rules and cutoffs and various escalation pathways for workflow
- Identify recurring workflow breakdowns and the associated fixes with branch owners
- Create simple SOPs and pathways for all branches to follow
- Conduct branch audits and provide coaching
- Drive accountability through collaboration with the branch leadership until execution is consistent
- Maintain a clear and prioritized backlog of workflow defects and improvements to ensure process improvement for the long run
- Partner with the IT team and external vendors to improve workflows that impact changes for process improvement
Requirements
- Bachelor’s degree in nursing, information technology or relevant field
- 3-5 years of HomeCare HomeBase experience
- Strategic and curious mindset; willing to dive into the details and give suggestions to complex issues
- Ability to identify and bring trends to the forefront; being proactive without direct oversight
- Experience in Healthcare with knowledge of Medicare and Medicaid
Benefits
- Competitive salary
- Medical / Dental / Vision Insurance plans
- Life Insurance
- 401(k) matching
- Company Equipment
- Paid Time Off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HomeCare HomeBaseworkflow standardizationSOP creationprocess improvementbranch auditsworkflow defect managementescalation pathwaysdata analysiscoachingcollaboration
Soft Skills
strategic mindsetcuriosityproactive problem-solvingaccountabilitycommunicationleadershipdetail-orientedcollaborativecoaching abilitytrend identification
Certifications
Bachelor’s degree in nursingBachelor’s degree in information technology