transcosmos inc.

French-Speaking Customer Success Specialist

transcosmos inc.

full-time

Posted on:

Location Type: Remote

Location: Hungary

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About the role

  • Build strong customer relationships and drive success
  • Handling customer support through phone and email channels, responding to general inquiries as well as questions related to contracts and invoices.
  • Supporting customers and local teams with contract administration and invoice-related tasks, along with related customer service activities.
  • Conduct proactive outreach campaigns.

Requirements

  • Strong communication skills in English (B2) and French (C1)
  • Experience in Customer Success, Account Management, or BPO
  • Customer-focused mindset with excellent communication skills
  • Proactive, organized, and tech-savvy (SAP/Salesforce is a plus)
Benefits
  • Paid training
  • Competitive salary
  • Cafeteria benefits
  • Medicover
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
strong communication skillscustomer-focused mindsetproactiveorganizedtech-savvy