Program Manager, Employee Experience
Transcarent
full-time
Posted on:
Location Type: Hybrid
Location: Seattle • Washington • United States
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Salary
💰 $95,000 per year
About the role
- Execute culture and values programming that brings Transcarent's Values (People First, Care, Resilience, Results, Humble and Human) to life across the organization
- Manage recognition programs and values awards that celebrate employees who exemplify our values in action
- Support efforts to embed our values into all elements of the employee lifecycle—from onboarding to performance conversations to offboarding
- Create content, toolkits, and resources that help leaders and employees connect their work to our values
- Track and share stories that showcase our culture and values in action, amplifying recognition across the organization
- Independently manage our Moments that Matter initiative partnering with local office employees to execute meaningful monthly experiences that strengthen community across our distributed workforce
- Coordinate and execute in-office and virtual experiences including lunch and learns, hackathons, speed networking, happy hours, and other engagement activities
- Equip local employee volunteers with tools, resources, and support to deliver exceptional experiences
- Manage logistics, vendors, and budgets for employee programs across multiple locations
- Gather feedback and share insights to continuously improve programming and maximize engagement
- Serve as the program manager for Transcarent's ERG communities, providing operational support and coordination
- Partner with ERG boards to ensure they have clear expectations, resources, and supportive partnership to achieve their goals
- Support ERG leaders in program planning, event execution, cross-group collaboration, and executive sponsorship engagement
- Help foster a culture of inclusion and belonging by supporting ERGs in building connected communities that thrive at Transcarent
- Collaborate with Internal Communications teammates to coordinate centralized communication and resources to enhance ERG visibility and participation
- Track ERG engagement, sentiment and impact and design action plans to improve
- Lead onboarding sessions for new hires, ensuring they feel welcomed, informed, and connected to our values from day one
- Execute Transcarent's summer internship program, managing the end-to-end experience from coordination through program completion
- Coordinate programming that gives interns meaningful work, mentorship, and exposure to Transcarent's culture and mission
- Gather feedback and share insights to continuously improve the new hire and intern experience
Requirements
- 5+ years of experience in employee experience, program management, internal communications, or a related field
- Track record of designing and executing employee engagement or culture initiatives
- Demonstrated experience managing large projects and moderately complex programs independently
- Experience working with Employee Resource Groups, inclusion initiatives, or community-building programs
- Strong project management skills with the ability to juggle multiple programs and stakeholders simultaneously
Benefits
- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 13 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementproject managementemployee engagementculture initiativesevent executionlogistics managementbudget managementfeedback gatheringcontent creationcommunity-building
Soft Skills
communicationcollaborationleadershiporganizational skillsinterpersonal skillsproblem-solvingadaptabilitycreativitymentorshipinclusivity