Transcarent

Outbound Sales Representative

Transcarent

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $21 per hour

About the role

  • Execute high-volume outbound calling (100+ calls per day) to engage eligible members.
  • Drive member activation and enrollment by confidently positioning the value and benefits of Transcarent and 2nd.MD services.
  • Use consultative selling techniques to understand member needs, address concerns, and overcome objections.
  • Collect relevant health and background information and route members efficiently to the appropriate clinical resources.
  • Build rapport quickly and establish trust to influence member decision-making.
  • Manage follow-up activities to re-engage members and close enrollment opportunities.
  • Accurately document conversations, outcomes, and next steps in internal systems.
  • Maintain an organized pipeline of outreach and follow-up activities.
  • Collaborate with an integrated care team to support timely care coordination.
  • Consistently meet or exceed individual and team performance targets, including engagement and enrollment metrics.

Requirements

  • 2+ years of sales experience required
  • Proven success in high-volume outbound calling
  • Experience with cold calling and proactive outreach
  • Comfort working toward individual performance targets
  • Strong persuasive and consultative communication skills
Benefits
  • Competitive medical, dental, and vision coverage
  • Competitive 401(k) Plan with a generous company match
  • Flexible Time Off/Paid Time Off, 13 paid holidays
  • Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
  • Mental Health and Wellness benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
outbound callingcold callingconsultative sellingperformance metricsenrollmentmember activationdocumentationpipeline management
Soft Skills
persuasive communicationconsultative communicationrapport buildingtrust establishmentinfluenceproblem-solving