Associate – Revenue & Payment Ops
Transcarent
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $22 - $38 per hour
Job Level
JuniorMid-Level
About the role
- Execute day-to-day operations of the revenue cycle for our SurgeryCare product; from initial invoicing through claims collection/review and final reconciliation
- Independently manage case workload and complete deliverables timely, accurately, and in an organized fashion
- Serve as the primary billing contact for an assigned group of clients and deliver an excellent client experience by addressing, escalating, and resolving billing, payment, or other issues in a timely and appropriate manner
- Support management by finding and implementing solutions to benefit team, improve processes, and create efficiencies
- Collaborate and problem-solve with other internal teams such as Care Support Services, Provider Relations, and Client Success
Requirements
- Bachelor’s degree or higher, or equivalent professional experience
- 1-3 year(s) of revenue cycle management, claims billing/coding, operations, accounting, and/or customer service experience
- Background in healthcare, digital health, or a related discipline - startup experience is a plus
- Proficiency with Microsoft Office applications and familiarity with other systems (NetSuite, Jira, Salesforce, etc.)
- Comfortable working independently and as part of a team, with minimal direct supervision
- Highly organized and detail-oriented; follows processes and procedures, but conscientious about continuously improving and creating more efficient and effective methods
- Excellent interpersonal and communication skills; willingness to speak up, ask questions, or request clarity when something is unclear
- Ability to shift focus when priorities change without losing sight of original tasks and deadlines
- Comfortable in a fast-paced and evolving organization with a willingness to be flexible and pivot when needed.
Benefits
- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 12 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
revenue cycle managementclaims billingcodingoperationsaccountingcustomer service
Soft skills
organizational skillsdetail-orientedinterpersonal skillscommunication skillsproblem-solvingflexibilityability to work independentlyteam collaboration