Transcard

Product Manager

Transcard

full-time

Posted on:

Location Type: Remote

Location: Tennessee • United States

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About the role

  • The Product Manager at Transcard will own and define new product features and functionality, serving as the primary liaison between internal teams, external stakeholders, and senior management.
  • You will communicate the product vision and requirements, ensuring alignment across all levels of the organization while effectively evangelizing our offerings to clients.
  • This role manages and prioritizes product backlog, translates product team’s strategies to development tasks, and learns the customers' and market's requirements to put forth best-in-class payment solutions.
  • Own and define new product features and functionality, ensuring they align with Transcard's vision and meet market demands.
  • Gather input from internal stakeholders (including sales, marketing, customer support, and operations) and external clients to prioritize requirements and inform product development.
  • Communicate and drive internal approval from senior management for new features and functionality, ensuring buy-in and alignment with business goals.
  • Collaborates closely with product team to understand business goals and help identify product solutions (B2B SaaS) to the problems and requirements expressed by our customers.
  • Act as liaison and develop detailed product specifications and business requirements for Product team, UX team, Business Analyst, and Development teams, ensuring clarity and completeness.
  • Responsible for E2E technical delivery of Product, feature development and backlog.
  • Conduct thorough market analysis and competitive research to identify trends, opportunities, and customer pain points.
  • Maintain and prioritize a dynamic product roadmap, balancing stakeholder needs, business objectives, and technical feasibility.
  • Fully understands product offerings and services (acts as SME from technical perspective).
  • Lead the ideation, technical development, and launch of new features, ensuring a user-centric approach and adherence to timelines.
  • Agrees product iterations and allocation of deliverables within the sprints.
  • Act as a product evangelist internally and externally, effectively communicating product vision, benefits, and functionality to prospects, clients, and strategic partners.
  • Define and track key performance indicators (KPIs) to evaluate product success and inform future iterations.

Requirements

  • 3+ years of product management experience in SaaS, fintech, or payments, with a proven track record of managing the product lifecycle.
  • Strong understanding of payment processing systems, industry regulations, and emerging trends.
  • Exceptional analytical and problem-solving skills, with a focus on data-driven decision-making.
  • Excellent communication and interpersonal skills, capable of engaging effectively with senior management, internal teams, and external clients.
  • Experience in Agile methodologies.
  • A passion for technology and a commitment to delivering AI-driven innovative payment solutions.
  • Act as an individual contributor.
  • Owns business requirements from Executive Sponsors and Leadership.
  • Understands overall vision and strategy of the product as directed by Executive Sponsors and Leadership.
  • Own product roadmap and serve as main point of contact for major product-related queries.
  • Subject Matter Expert and evangelist of the platform for internal teams as well as prospects, clients and strategic partners.
  • Represents the end-user and ensures their needs are met.
  • Aids in devising strategies that advance the product along its journey to market effectively.
  • Collaborates with stakeholders to keep them updated on progress.
  • Sharing stakeholders’ expectations/concerns with the development team.
  • Responsible for product customer journey.
  • Educates staff on product value and strategy.
  • The ability to balance multiple competing deliverables and prioritize as required.
  • Cultural dexterity, maturity, and ability to influence beyond role or title.
  • A willingness to learn, flexibility, and ability to perform under significant pressure.
  • Strong communication skills and ability to manage functional teams across all levels of seniority.
  • Understands and can effectively communicate/demonstrate how product features delight customers and drive revenues.
Benefits
  • Transcard offers benefits starting the first of the month following the month of hire (Medical, Dental, & Vision, 401(k) Match!, Paid Time Off, Life-Disability Insurance, and more)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementpayment processing systemsdata-driven decision-makingAgile methodologiesproduct lifecycle managementmarket analysiscompetitive researchkey performance indicators (KPIs)B2B SaaStechnical delivery
Soft Skills
analytical skillsproblem-solving skillscommunication skillsinterpersonal skillscollaborationflexibilitycultural dexterityinfluenceprioritizationcustomer-centric approach