Provides management and supervision for the Network Operations team within the IT organization.
Collaborate with other IT leaders, business leaders, technology/business consultants, the various IT functional areas, and outside consultants to support the requirements of the business.
Participate in strategic planning and decision-making related to Network services (Data Center Networks, Cloud Network, Office Wireless, F5, Firewalls, Circuit).
Directs Network technology operations ensuring SLA’s and processes are followed related to change, incident and problem management.
Directs multiple functions in a highly technical and strategic area
Directs management activities and initiatives; supervises managers and supervisors, as well as consultants and professional staff
Oversees services provided to multiple internal and external customers, focusing on one or more business segments
Interacts and communicates frequently with executive management, providing thorough feedback and excellent recommendations
Directs the development and implementation of integrated IT initiatives to support business strategies
Leads the development of standards and decisions regarding changes to systems/applications
Alignment with IT strategy and plan to support multiple business units, which may include analyzing new emerging technologies and translating implications of the new technology in operational models.
Provides enabling technologies that make it easier for customers and suppliers to do business as well as increase revenue and profitability
Integrates high-quality, low-cost services across multiple businesses and customers
Manage technology budget
Partner with procurement team and vendors for management of network services

Requirements

Bachelor’s degree in computer science or business degree or equivalent experience.
Minimum of 10 years relevant work experience
IT Operational management experience in infrastructure network support or other areas that tightly align with Network services.
Experience managing IT budgets inclusive of hardware, software and staff resources.
Management of large operational functions, including on-boarding services, financial budgets, and SLA’s.
Management of small- and large-scale changes in an enterprise operation, following proper change control and communications.
Highly motivated, detail oriented, effective communicator, technology and managerial leadership skills.
Hands-on development and managerial experience in large-scale, high-volume, and complex environments preferred.

Benefits

Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Health and Work/Life Balance Benefits
Paid Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network operationsdata center networkscloud networkoffice wirelessF5firewallsincident managementproblem managementchange managementIT operational management

Soft Skills

leadershipcommunicationstrategic planningcollaborationdetail orientedmotivatedfeedbackrecommendationsmanagement of large operational functionseffective communicator

Certifications

Bachelor’s degree in computer scienceBachelor’s degree in business