Transact Campus

Project Manager

• As we modernize our supply chain planning platform to drive automated demand and supply forecasting, this role focuses on the coordination and execution work that keeps the planning engine — and the broader supply chain — running smoothly.
• Monitor outputs from the planning and forecasting reports, triage exceptions and anomalies, and escalate or resolve issues in partnership with the planning function and Operations.
• Maintain planning/purchasing data hygiene inside D365 - item attributes, lead times, vendor records, pricing updates, and other master data so the system continues to produce trustworthy forecasts and signals.
• Coordinate purchase order activity with vendors: place and track POs, follow up on acknowledgments, expedite when needed, and confirm delivery dates back into the system.
• Own min/max inventory levels - establishing, validating, and adjusting them as conditions change with inputs including, but not limited to, RMA return volumes, pipeline win rates, project installation schedules, and warehouse capacity.
• Support the Sales & Operations Planning (S&OP) cadence by scheduling sessions, preparing materials, distributing pre-reads, and capturing decisions, action items, and follow-ups.
• Coordinate logistics for New Product Introduction (NPI) - partnering with Product, Services, and Operations to ensure hardware and accessories are available and sequenced correctly for client installations and launch milestones.
• Partner with Operations and Services to keep hardware and accessory priorities visible across active projects and client installs.
• Pull and organize data from the ERP system and related tools to spot trends, surface process gaps, and recommend control improvements to supply chain leadership.
• Serve as a day-to-day point of contact for vendors and internal stakeholders on order status, planning data corrections, and routine planning questions.
• Own the vendor meeting cadence: schedule and lead regular check-ins and quarterly business reviews with key hardware vendors and logistics partners, and capture and distribute notes, decisions, and action items.

Project Manager, Supply Chain

• As we modernize our supply chain planning platform to drive automated demand and supply forecasting, this role focuses on the coordination and execution work that keeps the planning engine — and the broader supply chain — running smoothly.
• Monitor outputs from the planning and forecasting reports, triage exceptions and anomalies, and escalate or resolve issues in partnership with the planning function and Operations.
• Maintain planning/purchasing data hygiene inside D365 - item attributes, lead times, vendor records, pricing updates, and other master data so the system continues to produce trustworthy forecasts and signals.
• Coordinate purchase order activity with vendors: place and track POs, follow up on acknowledgments, expedite when needed, and confirm delivery dates back into the system.
• Own min/max inventory levels - establishing, validating, and adjusting them as conditions change with inputs including, but not limited to, RMA return volumes, pipeline win rates, project installation schedules, and warehouse capacity.
• Support the Sales & Operations Planning (S&OP) cadence by scheduling sessions, preparing materials, distributing pre-reads, and capturing decisions, action items, and follow-ups.
• Coordinate logistics for New Product Introduction (NPI) - partnering with Product, Services, and Operations to ensure hardware and accessories are available and sequenced correctly for client installations and launch milestones.
• Pull and organize data from the ERP system and related tools to spot trends, surface process gaps, and recommend control improvements to supply chain leadership.

Project Manager, Supply Chain Operations

Sales Operations Manager

• Oversee day-to-day business operations to ensure efficiency, quality, and service
• Monitor alerts, exceptions, and system failures and ensure timely resolution
• Ensure adherence to SLAs, internal controls, and compliance requirements
• Lead operational processes within ERP/CRM systems (e.g., Microsoft Dynamics 365)
• Partner with IT and Product teams to improve system reliability, automation, and data quality
• Manage, coach, and develop a geographically distributed operations team
• Establish performance expectations and drive accountability across the team
• Identify recurring issues and lead root-cause analysis and continuous improvement initiatives
• Provide clear and actionable reporting to leadership on operational performance

Application Engineer

• Responsible for managing systems, applications, and operations procedures
• Designing scalable, self-recovering checks for resilient cloud systems
• Focus on automation wherever appropriate
• Being an SME for products within Azure
• Areas of focus for automation include routine tasks, monitoring and notification creation, and error recovery
• Ensure 99.9% 24/7 uptime requirements for all resources in Microsoft Azure Production and UAT environments
• Timely issue resolution for production interruptions
• Proactively identifying improvements in infrastructure for availability, security, and efficiency
• Maintenance of applications through patches or upgrades
• Assisting the Support group with issue identification and data collection
• Reporting of all issues to management and key stakeholders.

Cloud Application Engineer

Program Manager

• The Program Manager owns end-to-end delivery of strategic programs across Illumia’s most complex, cross-functional initiatives - coordinating across Product, Sales, Finance, Legal, IT, HR, and others.
• Maintaining accurate status reporting, identifying risks proactively, and holding workstream owners accountable to commitments.
• Completing the operational unification of two companies, embedding generative AI across the organization, and delivering on a set of strategic commitments.
• Representing program interests clearly and credibly at every level.

Support Engineer

• Receives and records incident related information using a variety of tools, techniques and procedures.
• Conducts analysis, gathers information (i.e. click steps, logs, screen shots), troubleshoots and resolves or recommends resolutions to moderately complex customer problems.
• Uses judgment within defined practices and procedures.
• Uses knowledge and skills to address customers’ needs and resolve problems within existing specifications and standards; unusual problems which may require exceptions to procedures or processes are referred to a more senior engineer.
• Troubleshooting with tools and techniques, including network browsers, through Wireshark (or equivalent), Microsoft Windows Server analysis using built-in and third-party tools, SQL database analysis, HTTP/HTTPS, APIs, web browsers, and Microsoft Internet Information Systems analysis, and more.
• Maintains customer relationships by handling their questions and concerns with speed and professionalism.
• Establishes priorities and communicates effectively with clients.
• Overcomes constraints to resolve client issues and meet established deadlines.
• Actively contributes to a knowledge base that improves the effectiveness of the team, and information available to our clients.
• Communicate with product teams on customer feedback and help develop longer-term improvement options.
• Acting as primary contact for assigned clients with respect to product company performance and operational processes.

Technical Support Engineer – Quickcharge

Engineering Manager

• Lead a high-performing engineering team responsible for building, operating, and supporting mission-critical applications with a strong focus on system reliability and production ownership.
• Drive adoption of modern engineering practices across cloud-native architectures, APIs, and distributed systems
• Ensure high standards of code quality, system performance, and operational reliability
• Own production health, uptime, and system reliability for supported applications
• Lead incident management, root cause analysis, and post-incident improvements
• Drive improvements in monitoring, alerting, and observability across systems
• Guide system design and technical decisions aligned with architectural standards
• Strengthen engineering ownership of system quality, reliability, and production outcomes
• Partner with cross-functional teams to support deployments, integrations, and customer environments
• Promote adoption of AI-assisted tools to improve engineering productivity, system quality, and operational efficiency
• Ensure strong on-call practices and operational readiness across the team

Senior Manager, Software Development

Data Analyst

• We are seeking a Financial Insights & Analytics Manager whose primary focus is making financial data easier to access, understand, and act on across the organization.
• Building tools, reporting infrastructure, and automated analytics capabilities that empower business leaders.
• Deliver regular reporting on financial performance including KPIs, ARR, business cash flow, and revenue trends.
• Enable automated variance analysis and financial commentary.
• Build and maintain reporting frameworks that make it easy to track performance against plan, forecast, and prior periods.
• Identify and remove friction points that prevent stakeholders from independently accessing financial data.
• Develop and maintain standardized data definitions and reporting templates.
• Build self-service analytics capabilities that shift the organization from ad hoc data requests to empowered, independent analysis.
• Lead the development and execution of an AI enabled analytics roadmap within FP&A.
• Monitor trends in financial analytics technology and translate them into practical recommendations.

Financial Insights & Analytics Manager

Supply Chain

• The Sr. Supply Chain Operations Manager leads end-to-end warehouse and hardware configuration operations for Illumia.
• Ensuring receiving, inventory management, order fulfillment, and hardware configuration run accurately and efficiently in line with quality standards and business expectations.
• The role blends tactical execution with strategic direction by managing and developing the Supply Chain Operations and Hardware Configuration teams.
• Owning vendor and supplier relationships including performance management and contractual escalation.
• Partnering cross-functionally with Planning, Services, Purchasing, IT, Legal, and Finance to align warehouse execution with deployment schedules and business needs.
• Serves as the primary escalation point for fulfillment issues and drives continuous improvement through KPI analysis.
• Leading risk assessment and contingency planning, shaping ERP (Microsoft Dynamics 365) and reporting enhancements.

Senior Manager, Supply Chain Operations

Artificial Intelligence

• Own the end-to-end program management of AI transformation initiatives across all functions.
• Work directly within functions — Sales, Marketing, Product, Engineering, Finance, HR, Customer Support, Services — to identify the highest-leverage AI applications and drive their deployment into daily workflows.
• Drive Illumia’s AI adoption to 100%, ensuring that adoption translates into measurable efficiency gains.
• Own AI governance decisions for Illumia’s AI deployments, drawing on Legal, IT Security, and functional leaders as needed to ensure deployments are secure, compliant, and fit for purpose.

AI Transformation Lead

Product Manager

• Continuously engage with customers and users to build a deep, current understanding of the problem space.
• Form clear hypotheses about what solutions will create value and design lightweight experiments to test them.
• Work with the Interaction Designer and Engineering lead to prototype, test, and iterate toward solutions that are valuable, usable, feasible, and viable.
• Translate the squad's quarterly objective into a backlog that reflects the team's current best understanding of how to achieve it.
• Make prioritization decisions grounded in evidence — usage data, customer research, outcome metrics — not stakeholder volume or recency.
• Define the key results that indicate whether the squad's objective has been achieved; track and communicate progress honestly.
• Build and maintain the feedback loops — usage instrumentation, adoption metrics, customer signals — that tell the team whether what shipped is working.
• Partner with the APM to ensure delivery runs smoothly without pulling PM attention from discovery.
• Represent the squad's work and rationale to stakeholders — communicating outcomes and strategy, not just status.
• Partner with Product Marketing on launch readiness and positioning.

Product Manager – Healthcare

Communications

• Own and manage all public relations activities, including press releases, announcements, bylines, awards, media inquiries, and executive communications.
• Serve as the primary owner of company’s end-to-end press release process and governance, partnering with an external PR agency responsible for drafting releases.
• Lead internal review, editing, feedback consolidation, and approval workflows for all press releases, ensuring alignment with brand voice, messaging standards, legal requirements, and partner obligations.
• Ensure final PR content is accurate, compliant, and ready for distribution and publication on corporate web properties.
• Partner with Social Media and Brand teams to amplify PR announcements across owned channels.
• Maintain strong relationships with internal stakeholders, strategic alliance partners, and external PR agencies.
• Maintain documentation and best practices for PR, internal communications, and sales enablement processes.
• Monitor industry trends, competitor activity, and best practices in internal and external communications.
• Develop and distribute sales enablement communications tied to press releases, product announcements, partnerships, and company milestones.
• Translate PR into clear, compelling internal-facing summaries, talking points, FAQs, and assets for Sales and client-facing teams.
• Build and manage HubSpot content and sequences, when appropriate, to support sales enablement efforts and make it easy for Sales teams to share timely news with clients and prospects.
• Lead internal communications initiatives that keep employees informed, aligned, and engaged with company news, announcements, and priorities.
• Draft high-quality internal communications related to PR announcements, bylines, executive thought leadership, and company milestones.
• Increase employee engagement with company content through internal campaigns, content sharing initiatives, and brand ambassadorship programs.
• Support internal initiatives that strengthen culture, transparency, and connection across a distributed workforce.
• Serve as a primary corporate writer for internal communications, sales enablement materials, social copy, executive messaging, and supporting content tied to PR.