Transact Campus

Systems Engineer

• The Systems Engineer – O365 & Windows is responsible for maintaining, enhancing, and supporting our Office 365 and Windows server environments for our approximately 1000 users across 8 locations in the US and abroad.
• Research, develop, and deploy Office 365 (O365) solutions, including delivering proof of concepts.
• Collaborate with desktop support personnel, peer engineers, management and staff outside of IT to understand requirements and develop and implement solutions.
• Perform all aspects of the O365 administration including availability, reliability, performance, monitoring, backup, and security.
• Lead technical discussions with stakeholders and internal customers that drive decisions and implementation.
• Provide training on O365 solutions and security practices.
• Perform security configurations and infrastructure integration of 3rd party applications.
• Research and stay on top of IT-related SaaS application updates and roadmaps, including O365, Microsoft, and 3rd party applications.
• Develops and refines processes and procedures as needed.
• Creates and updates technical documentation.
• Researchers, reviews, and tests new software requirements.
• Audits software licenses for compliance and renewal.
• Supports Audio/Video for meetings, conference rooms, and company events for internal business units and external partners.
• Trains and mentor’s desktop support staff.

Events

• Assist the marketing team with the execution of logistics for CBORD’s annual User Group Conference, internal corporate events, and external industry tradeshows.
• Provide support for shipping, registration, event setup, and marketing content.
• Close collaboration with the Events Manager and Marketing Managers to ensure smooth event operations.
• Assist with registering for shows and ordering show services.
• Support attendee and exhibit registrations.
• Help coordinate inbound and outbound shipping for shows (may include lifting or moving equipment).
• Assist in maintaining show calendars, task checklists, and budget tracking.
• Support the Marketing Managers with managing association memberships and sponsorship deliverables.
• Help maintain product demo kits, ensuring accuracy and up-to-date software/hardware.
• Assist with tradeshow booth and display maintenance.
• Help track and reorder giveaways and supplies.
• Process and track event-related invoices.
• Assist the Events Manager in planning internal events such as Sales Kickoff, incentive trips, and employee engagement events.
• Assist with conference planning and scheduling activities.
• Support onsite event operations.
• Help coordinate the registration process through CVENT, including room blocks and attendee communication.
• Respond to support requests from attendees, sponsors, and internal teams.
• Help collect feedback and research industry trends for future improvements.
• Assist with UGC communications—website updates, email campaigns, and social media posts.
• Support equipment prep and shipping.
• Assist with billing reconciliation and attendee payment tracking.

Events Marketing Coordinator

Product Manager

• Conduct client and user discovery to uncover unmet needs, pain points, and opportunities across the payments journey.
• Design and optimize intuitive, transparent, and frictionless payment experiences for students and families—balancing institutional needs with consumer expectations shaped by leading digital payment products.
• Identify opportunities to embed AI in both product capabilities (e.g., intelligent automation, predictive insights, personalization) and product operations (e.g., backlog management, data-driven decisioning).
• Understand and design how front-stage experiences (student and parent interactions) connect to back-stage systems and processes (business office workflows, reconciliation, financial aid).
• Develop product roadmaps grounded in clear strategic priorities, informed by data, research, and client feedback.
• Drive product delivery through clear requirements, close collaboration with design and engineering, and active management of scope, quality, and timelines.
• Establish an iterative approach to validate assumptions, measure success, and adapt based on what you learn.
• Partner with marketing, sales, client success, and operations teams to ensure strong product-market fit, adoption, and client satisfaction.
• Continuously gather feedback from clients and end users to refine experiences and deliver meaningful, measurable value.

Product Manager, Integrated Payments

Support Engineer

• Troubleshooting software and hardware issues
• Collaborating with internal teams to resolve escalated cases
• Documenting solutions for knowledge sharing
• Contributing to process improvements that enhance our overall support delivery

Technical Support Engineer I

Security Engineer

• Act as a strategic partner to clients
• Drive product adoption and operational success
• Collaborate with Account Executives on client strategies
• Maintain accurate client profiles in CRM
• Manage sales orders and support sales leadership in achieving quotas
• Facilitate training recommendations and client participation in success programs

Client Success Manager, Integrated Security

Business Analyst

• Collaborate with product managers, engineers, and stakeholders to translate business needs into functional requirements
• Document user stories, use cases, process flows, and acceptance criteria
• Act as a liaison between business stakeholders and technical teams throughout the product lifecycle
• Participate in backlog grooming, sprint planning, and feature prioritization
• Support product managers in evaluating feature trade-offs and roadmap alignment
• Develop a working understanding of commerce and point-of-sale systems, including integrations with payments, access control, and digital credentials
• Assist in market research and competitive analysis to inform product direction
• Partner with internal teams (sales, marketing, implementation, customer support) to ensure product requirements reflect client and business needs
• Contribute to client discovery sessions, gathering feedback to drive product enhancements
• Support change management activities, document processes, and maintain updated knowledge bases for internal and external use

Business Analyst – Commerce Platform

• Assist marketing team with execution of logistics for CBORD’s annual User Group Conference, internal corporate events, and external industry tradeshows
• Provide support for shipping, registration, event setup, and marketing content
• Collaborate closely with the Events Manager and Marketing Managers to ensure smooth event operations
• Register for shows and order show services; support attendee and exhibit registrations
• Coordinate inbound and outbound shipping for shows; assist with show calendars, task checklists, and budget tracking
• Support managing association memberships and sponsorship deliverables; maintain product demo kits and demo accuracy
• Assist with tradeshow booth/display maintenance, track and reorder giveaways and supplies, and process event invoices
• Assist Events Manager planning internal events (Sales Kickoff, incentive trips, employee engagement events)
• Support UGC conference planning, scheduling, onsite operations, CVENT registration (room blocks, attendee communication), attendee/sponsor/internal support requests
• Collect feedback, research industry trends, assist UGC communications (website updates, email campaigns, social media), equipment prep/shipping, billing reconciliation, and attendee payment tracking

Data Analyst

• Create, build, and maintain Power BI dashboards across Sales, Customer Success, Operations, Finance, and Product teams
• Gather and analyze data from multiple systems (CRM, ERP, support, product usage, and financial systems)
• Translate business needs into actionable reporting and dashboard requirements
• Ensure data accuracy and consistency across all reporting outputs
• Provide ad-hoc analysis to support business initiatives and leadership decisions
• Document dashboard processes, data sources, and business rules for long-term maintainability
• Collaborate with cross-functional teams to deliver insights that enable data-driven decisions
• Handle PHI/SPI in accordance with applicable laws and internal policies

Data Analyst – Healthcare and Corporate

Technical Account Manager

• Deliver proactive, customer success-focused technical support to paid support customers
• Analyze support trends and customer usage patterns to identify optimization opportunities for paid support clients
• Develop proactive solutions and recommendations to prevent recurring issues
• Create customer-specific guidance and best practices to improve system utilization and ROI
• Collaborate with customers to implement preventative measures and process improvements
• Contribute to value-added service offerings and premium support methodologies
• Serve as a strategic advisor to paid support customers, demonstrating the value of premium support services
• Work within the Value-Added Services team alongside Senior Technical Account Managers
• Collaborate with Technical Support Engineers when additional technical expertise is needed
• Partner with Customer Success teams to ensure alignment between strategic support initiatives and customer relationship goals
• Interact with customer administrators and IT leaders to implement proactive measures that demonstrate the value of their premium support investment

Graphics Designer

• The Graphic Design Intern will support our Graphic Designer in managing digital and print design projects. Responsibilities include managing and completing assigned projects including editing templates, proofing, QC, exporting, and following naming and filing protocols. Your time will be spent supporting out Engagement Marketing team personalizing marketing templates for our client schools including swapping out colors, logos, copy, QR codes, URLs, instructions, etc., as well as building images in Figma, and preparing files for production.

Graphic Design Intern

Data Engineer

• Transact Campus and CBORD partnership focused on integrated technology solutions for education, healthcare, and business campuses
• Lead design, implementation, and optimization of enterprise data architecture to support data-driven decision-making
• Develop and implement comprehensive data architectures, including data models, pipelines, and integration strategies
• Design and oversee implementation of data lakes, warehouses, and modern data stacks using tools like Databricks
• Establish and enforce data governance frameworks with focus on GDPR and data privacy (and HIPAA where applicable)
• Collaborate with clients, product, engineering, and business stakeholders to identify data needs and drive adoption
• Create detailed architectural blueprints, documentation, and standards for maintainability
• Lead cloud-based data solution integrations on Azure or AWS and optimize data storage and processing
• Evaluate emerging technologies, recommend improvements, and mentor junior architects and engineers

Staff Data Architect

Risk

Track compliance status, action items, and report progress via KPIs to management on a regular basis Prepare risk reports and dashboards for senior leadership and internal committees Assist with the develop and maintenance of risk registers and track mitigation plans Support the execution of risk assessments and security control reviews across business units and IT environments Assist in compliance efforts of evidence collection and control testing projects with third-party auditors and internal assessments Maintain organized documentation for audit readiness and compliance tracking Coordinate with internal teams to gather responses to auditor inquiries and remediate identified gaps Assist and evaluate third-party vendor and partner workflows and document initial and ongoing third-party due diligence Help evaluate the effectiveness of technical and administrative security controls Assist with the development and maintenance of compliance-related policies, standards, and procedures Works independently with clear direction and flags issues early to maintain momentum. Work closely with IT, Legal, Product, and Engineering teams to align risk strategies with business objectives.

Systems Engineer

Events Marketing Coordinator

Product Manager, Integrated Payments

Technical Support Engineer I

Client Success Manager, Integrated Security

Business Analyst – Commerce Platform

Events Marketing Coordinator

Data Analyst – Healthcare and Corporate

Technical Account Manager

Graphic Design Intern

Staff Data Architect

Business Risk Analyst