Sales Operations Specialist
FSI
ERP
Sales Enablement Manager
Trader Interactive
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead and manage the development of training programs for Sales & Service Teams at Trader Interactive
- Create and implement comprehensive training strategies that enhance the sales & service team’s capabilities, performance, and product knowledge
- Mentor a Team of Trainers: Be the lead and mentor, providing guidance and support to ensure they are delivering effective training programs
- Foster a collaborative environment to encourage knowledge sharing and continuous improvement
- Design and Implement Training Programs: Develop and implement scalable training programs tailored to enhancing sales skills, product knowledge, and sales strategies for all marketplaces
- Work with subject matter experts in various departments to develop content for ongoing training programs based on areas of need
- Performance Improvement: Work with Managers to Identify performance gaps within the sales / service teams and develop targeted training initiatives to address those gaps
- Monitor and evaluate the success of training programs through metrics such as performance, skill development, and engagement levels
- Onboarding and Integration: Lead the onboarding process for new hires, ensuring they receive a comprehensive introduction to the company, products, processes, tools, and establish a deep understanding of the company and product value stories
- Teach and reinforce proven sales methodologies (e.g., consultative selling) and techniques to improve closing rates, objection handling, prospecting, and relationship management
- Building effective training plans and certification programs for new product launches
- Evaluate Training Effectiveness: Develop and implement tools to track the effectiveness of training programs, including pre-and post-training assessments, surveys, and performance metrics
- Use data-driven insights to refine training methods and content
Requirements
- 4+ years experience in sales, sales management, or a sales training role
- 4+ years experience communicating product focused content, value propositions and recommendations
- 4+ years creating training materials and delivering training content
- Experience using sales intelligence tools/software
- Experience using any of the following: Sales CRM/engagement platforms (Salesforce, Outreach, Groove, Gong, etc.)
- Experience using Learning Management Systems (Continu, Brainshark, Lessonly, etc.
