
People Operations Manager
TradeCentric
full-time
Posted on:
Location Type: Remote
Location: Illinois • Massachusetts • United States
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Salary
💰 $80,000 - $90,000 per year
Tech Stack
About the role
- Own onboarding and offboarding processes, ensuring accurate execution, compliance and a consistent positive employee experience.
- Run day-to-day People Operations independently and serve as the primary operational point of contact for employee inquiries.
- Document, maintain, and continuously improve People Operations processes and policies.
- Support global payroll operations (US and UK), partnering with the HR Director, Accounting, and external vendors.
- Prepare, review, and audit payroll inputs; investigate and resolve discrepancies.
- Ensure payroll practices remain compliant with wage and hour regulations in all U.S. States and countries where TradeCentric has employees.
- Own People Operations compliance readiness, including audits and regulatory filings (EEO-1, Pay Data, SOC II, HR audits, W-2).
- Maintain accurate, up-to-date working knowledge of applicable US and international employment regulations and proactively address compliance risks.
- Own day-to-day HRIS administration (HiBob, Paylocity) and ensure accurate employee data across the lifecycle.
- Conduct regular audits and improve People Operations processes through effective use of HR technology.
- Own end-to-end benefits administration, including enrollments, life events, and preparation for annual renewal.
- Audit benefits enrollments following Open Enrollment to ensure data accuracy and successful transmission between Bswift and vendor systems.
- Support and help facilitate benefits surveys to gather employee feedback and inform decision-making.
- Partner with the Director of People on benefits strategy, enhancements, and continuous improvement initiatives.
- Lead employee engagement initiatives, including designing and delivering new programs that energize teams, support well-being, and foster meaningful connections across remote and in-person workplaces.
Requirements
- 5+ years of experience in People Operations or HR roles with ownership and demonstrated success with payroll, benefits, HRIS, and compliance processes
- Payroll certification required or in progress (e.g., CPP, FPC, or equivalent)
- Strong working knowledge of US employment laws; exposure to UK or international employment a plus
- Proven ability to operate autonomously with high accuracy, discretion, and accountability
- Highly organized, detail-oriented, and comfortable managing multiple priorities
- Proactive learner, with a practice of staying abreast of changing requirements and employment laws
Benefits
- Health Benefits: Medical, Dental and Vision
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Dependent Care FSA (DCFSA)
- 401k with Company Match
- Flexible Time Off
- Volunteer Time Off
- Paid Parental Leave
- Company paid Short Term & Long Term Disability
- Company paid Life Insurance
- Career Development Reimbursement Program
- Work From Home Stipend
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
payrollbenefits administrationHRIS administrationcompliance processesauditingemployee data managementprocess improvementemployee engagementdocumentationregulatory filings
Soft skills
organizational skillsdetail-orientedautonomous operationdiscretionaccountabilityproactive learningmulti-priority managementcommunicationteam collaborationproblem-solving
Certifications
CPPFPC