TradeCentric

People Operations Manager

TradeCentric

full-time

Posted on:

Location Type: Remote

Location: IllinoisMassachusettsUnited States

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Salary

💰 $80,000 - $90,000 per year

Tech Stack

About the role

  • Own onboarding and offboarding processes, ensuring accurate execution, compliance and a consistent positive employee experience.
  • Run day-to-day People Operations independently and serve as the primary operational point of contact for employee inquiries.
  • Document, maintain, and continuously improve People Operations processes and policies.
  • Support global payroll operations (US and UK), partnering with the HR Director, Accounting, and external vendors.
  • Prepare, review, and audit payroll inputs; investigate and resolve discrepancies.
  • Ensure payroll practices remain compliant with wage and hour regulations in all U.S. States and countries where TradeCentric has employees.
  • Own People Operations compliance readiness, including audits and regulatory filings (EEO-1, Pay Data, SOC II, HR audits, W-2).
  • Maintain accurate, up-to-date working knowledge of applicable US and international employment regulations and proactively address compliance risks.
  • Own day-to-day HRIS administration (HiBob, Paylocity) and ensure accurate employee data across the lifecycle.
  • Conduct regular audits and improve People Operations processes through effective use of HR technology.
  • Own end-to-end benefits administration, including enrollments, life events, and preparation for annual renewal.
  • Audit benefits enrollments following Open Enrollment to ensure data accuracy and successful transmission between Bswift and vendor systems.
  • Support and help facilitate benefits surveys to gather employee feedback and inform decision-making.
  • Partner with the Director of People on benefits strategy, enhancements, and continuous improvement initiatives.
  • Lead employee engagement initiatives, including designing and delivering new programs that energize teams, support well-being, and foster meaningful connections across remote and in-person workplaces.

Requirements

  • 5+ years of experience in People Operations or HR roles with ownership and demonstrated success with payroll, benefits, HRIS, and compliance processes
  • Payroll certification required or in progress (e.g., CPP, FPC, or equivalent)
  • Strong working knowledge of US employment laws; exposure to UK or international employment a plus
  • Proven ability to operate autonomously with high accuracy, discretion, and accountability
  • Highly organized, detail-oriented, and comfortable managing multiple priorities
  • Proactive learner, with a practice of staying abreast of changing requirements and employment laws
Benefits
  • Health Benefits: Medical, Dental and Vision
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Dependent Care FSA (DCFSA)
  • 401k with Company Match
  • Flexible Time Off
  • Volunteer Time Off
  • Paid Parental Leave
  • Company paid Short Term & Long Term Disability
  • Company paid Life Insurance
  • Career Development Reimbursement Program
  • Work From Home Stipend

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
payrollbenefits administrationHRIS administrationcompliance processesauditingemployee data managementprocess improvementemployee engagementdocumentationregulatory filings
Soft skills
organizational skillsdetail-orientedautonomous operationdiscretionaccountabilityproactive learningmulti-priority managementcommunicationteam collaborationproblem-solving
Certifications
CPPFPC