Traction Rec

Software Engineer

• Design, build, and maintain efficient, reusable, and reliable code
• Leading from the front by defining new and improved processes
• Oversee proposed solutions to problems and ensure the implemented software will meet business objectives well into the future
• Identify bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization and automatization
• Troubleshoot and resolve production issues as part of tier 3 support
• Design and develop features for our web and mobile applications
• Participate in monthly “spike days” where we all pair up and build whatever we want

Senior Product Developer

Business Development Rep

• Collaborating with Account Executives to identify and execute outbound strategies to target accounts
• Researching and mapping target accounts across key verticals: YMCAs, JCCs, and Parks & Recreation
• Reaching out to multi-level personas including CFOs, COOs, CIOs, and operational leaders
• Creating personalized outreach across multiple channels (email, phone, social, direct mail)
• Building and managing sequences and logging activity in prospecting tools
• Contributing to account-based marketing plays in collaboration with Marketing
• Driving top-of-funnel activity and booking high-quality meetings that lead to pipeline
• Attending industry events (if applicable - limited travel may apply)

Business Development Representative

Salesforce Developer

• Lead discovery sessions to uncover customer goals and challenges related to digital transformation.
• Collaborate with clients to identify needs, diagnose issues, and develop tailored technical and business solutions.
• Define technical requirements and scope for prospective clients during the sales process.
• Craft and deliver high-impact demos, proofs of concept, and solution presentations showcasing Traction Rec and Salesforce capabilities.
• Act as a trusted advisor to clients, guiding their adoption and growth on our platform.

Salesforce Solution Engineer

QA Engineer

• Work with the Product team to validate requirements and product solutions
• Define test scenarios with the Development and Product teams
• Work alongside Development daily to provide quality insights
• Manual QA on new features, enhancements, and bug fixes
• Create documentation of application changes, configuration, or known issues

Senior Product Developer

Business Development Representative

Salesforce Solution Engineer

QA Analyst