TrackingTime

Support Representative / Account Executive

TrackingTime

full-time

Posted on:

Location Type: Remote

Location: Argentina

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Job Level

Junior

About the role

  • Help customers with their inquiries.
  • Write support articles and tutorials.
  • Provide 1:1 online demos, client training and webinars.
  • Detect sales opportunities.
  • Collaborate with the dev team to troubleshoot issues.
  • Collaborate with the product team by presenting customer insights.
  • Participate on projects to improve customer satisfaction.

Requirements

  • English level: Bilingual.
  • Highly organized.
  • Studying tech, marketing or design.
  • 1 year of experience on support or related job
Benefits
  • Remote
  • Full-time
  • USD payment
  • Co-working space available
  • Hired under US contract
  • Laptop and office perks
  • Meals / Courses / Gym
  • Healthy work environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
highly organizedcustomer supportclient trainingcollaborationtroubleshootingcustomer insightsproject participationsales opportunity detection