Trackforce Valiant + TrackTik

Systems Administrator, Salesforce

Trackforce Valiant + TrackTik

full-time

Posted on:

Location Type: Hybrid

Location: Montreal • Canada

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Tech Stack

SQL

About the role

  • Act as the sole Salesforce administrator, managing user access, profiles, roles, security settings, and permissions
  • Configure and optimize Salesforce objects, fields, workflows, validation rules, page layouts, and automations to meet the needs of GTM teams
  • Diagnose and resolve performance issues, data inconsistencies, and system errors without relying on external resources
  • Develop and maintain dashboards, reports, and forecasting models for Sales, Marketing, and Customer Success teams
  • Continuously assess CRM effectiveness and recommend improvements to increase sales productivity and data quality
  • Independently manage integrations between Salesforce and GTM tools

Requirements

  • 5+ years of Salesforce administration experience, ideally in a B2B SaaS or complex sales environment
  • Salesforce Administrator certification
  • Proven ability to work independently as the sole systems administrator in a growing GTM organization
  • Experience integrating and managing GTM tools such as Outreach, Gong, ZoomInfo, RingLead, DealHub, and marketing automation platforms (HubSpot)
  • Strong understanding of Salesforce data structures, sales processes, opportunity management, and forecasting
  • Experience with CRM features incorporating AI (Salesforce Einstein, Agentforce, or similar tools)
  • Familiarity with prompt design, AI workflow orchestration, or low-code AI tools is highly desirable
  • Hands-on experience with Salesforce Flow, validation rules, and Process Builder
  • Analytical mindset with strong reporting, dashboarding, and data-handling skills (Excel, Google Sheets; SQL is a plus)
  • Comfortable working in a fast-growing, dynamic environment requiring continuous system optimization
  • Language skills:
  • Fluent English required
  • French appreciated
Benefits
  • Remote work
  • Flexible, fully remote environment
  • Zero-tolerance policy for any form of discrimination
  • Equal consideration for all qualified applicants
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce administrationSalesforce Flowvalidation rulesProcess Builderdata handlingreportingdashboardingSQLAI workflow orchestrationprompt design
Soft Skills
analytical mindsetindependent workproblem-solvingcommunicationadaptabilityorganizational skillscollaborationtime managementattention to detailcritical thinking
Certifications
Salesforce Administrator certification