Trace3

Inside Sales Coordinator

Trace3

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $22 - $27 per hour

About the role

  • Present price, credit and terms in accordance with standard procedures and customers’ profitability profiles.
  • Accurately process customer transactions including orders, quotes or returns.
  • Obtain information from vendors relating to shipment dates and expected date of delivery to provide accurate information regarding product items.
  • Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
  • Contact customers following sales delivery to ensure ongoing customer satisfaction and resolve any complaints.
  • Remain current on consumer preferences, changes in local codes and product developments by attending sales meetings, vendor training and IT trade shows, or reading IT trade journals.
  • Setup and maintain customer files.
  • Register sales opportunities with partners.
  • Escalate and resolve internal or external issues.
  • Effectively communicate to the team and customer.
  • Build relationships with customers, partners and Trace3 teammates.
  • Provide key knowledge and guidance for teams on internal Trace3 resources, policies, and potential challenges.
  • Create thought process for opportunity and deal management.
  • Establish relationships with sourcing organizations.
  • Perform other duties as assigned.

Requirements

  • High school diploma or equivalent. Bachelor’s degree in business administration, supply chain, finance or technical degree preferred.
  • Strong interpersonal communication skills for interacting with employees, vendors, clients.
  • Team player who is self-motivated, shows initiative, anticipates and prevents issues by executing advanced problem-solving skills.
  • Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment.
  • Comfortable meeting deadlines in an entrepreneurial environment.
  • Strong ability to operate independently.
  • Excellent NetSuite and Microsoft Office skills (PowerBI, Outlook, Word, Excel, PowerPoint, etc.).
Benefits
  • Comprehensive medical, dental and vision plans for you and your dependents
  • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
  • Competitive Compensation
  • Training and development programs
  • Major offices stocked with snacks and beverages
  • Collaborative and cool culture
  • Work-life balance and generous paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer transaction processingorder managementquote managementreturns processingproblem-solvingtime managementorganizational skills
Soft Skills
interpersonal communicationteam playerself-motivatedinitiativedetail-orientedability to prioritizeindependent operationrelationship building