Operations Manager
The Quality Group
ERP
Job Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- Translate product strategy into executable operational plans across forecasting, procurement, manufacturing, logistics, and warehousing
- Build accurate forecasts for all US SKUs, incorporating product launches, marketing activations, and seasonal demand
- Oversee in-house production and outsourced co-manufacturing, ensuring scalability, cost-efficiency, and operational resilience
- Establish and manage 3PL warehouse operations; optimize stock levels; ensure on-time fulfillment across Amazon (FBA), DTC, and retail partners
- Build and oversee logistics processes including freight, 3PL partnerships, and last-mile delivery solutions
- Partner with global and local Product, Brand, and Sales teams to operationalize launches, promotions, and channel-specific requirements
- Source and negotiate new suppliers, packaging, and ingredients
- Create scalable planning, warehousing, and logistics processes supported by demand planning tools and ERP systems; partner on third-party audits and quality assurance
- Monitor KPIs (forecast accuracy, service levels, inventory turnover, logistics efficiency, COGS performance) and drive continuous improvement
Requirements
- 6+ years of experience in operations, demand planning, or supply chain management within food, beverage, or wellness CPG industries
- Proven ability to manage both in-house production and outsourced/co-manufacturing models
- Strong experience with warehousing, inventory management, and logistics networks (3PL, freight, fulfillment)
- Analytical mindset with advanced forecasting and planning skills; ERP and demand planning software experience a plus
- Excellent communication and project management skills
- Demonstrated success in balancing cost, quality, and speed in supply chain execution
- Comfortable working in lean, fast-paced, entrepreneurial environments with high accountability
- Must be based in Florida (remote position)
