TP

Customer Service Representative, Thai Speaker

TP

full-time

Posted on:

Origin:  • 🇹🇭 Thailand

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Job Level

Mid-LevelSenior

About the role

  • Act as first point of contact for customers in Thai
  • Handle incoming calls, emails, and chat from customers in Thai
  • Provide accurate information and resolve customer issues
  • Escalate complex issues to relevant teams when necessary
  • Maintain a professional and empathetic approach in every interaction
  • Achieve individual and team performance targets
  • Follow company policies, procedures, and quality standards

Requirements

  • Proficiency in Thai language (spoken and written)
  • Strong communication skills
  • Strong problem-solving skills
  • Ability to work onsite in TP Bangkok
  • Willingness to work on rotational shifts, including weekends and public holidays
  • Customer service experience is a plus (fresh graduates encouraged)