Customer Support

• Serve as the first point of contact for customers of a music streaming service
• Respond to customer inquiries via inbound messages in Thai and English
• Help customers navigate the platform and troubleshoot technical issues
• Ensure customers have the best possible listening experience
• Handle multiple simultaneous chats (3-5) while providing top-tier customer support
• Complete required 8-week orientation and adhere to scheduled production hours
• Work remotely as part of ModSquad's contracted team for the project

Bilingual Customer Support, Thai and English

Customer Service Representative, Chinese Speaking

Customer Service Associate – 4 months Contract

Bilingual Customer Support, Thai/English – Music Streaming

Customer Service Specialist, KYC

Customer Support, MECT