Customer Advisor – Career Changer
TP Infinity Germany GmbH
full-time
Posted on:
Location Type: Hybrid
Location: Rostock • Germany
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About the role
- Friendly and professional customer support via telephone (inbound)
- Independent and solution-oriented handling of all customer inquiries
- Performing general administrative tasks
Requirements
- Previous experience in customer service, as a sales assistant, or as a call center agent is an advantage but not required — career changers, entry-level applicants, and re-entrants are warmly welcome (m/f/d)
- Excellent written and spoken German
- Clean criminal record (certificate of conduct)
- Friendly and customer-oriented demeanor
Benefits
- Permanent (open-ended) employment contract
- Start with 27 days of annual leave
- Fixed base salary with an attractive bonus scheme
- Capital-forming benefits (employer contributions to savings/investment plans)
- Contributions toward company transit pass and company bike leasing
- Option to work part-time or full-time
- Corporate health offerings (fruit days, massage chairs, fitness partnerships, preventive health checks, and more)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer supportsolution-orientedfriendly demeanorcustomer-orientedcommunication skills
Certifications
certificate of conduct