
Back Office Customer Advisor
TP Infinity Germany GmbH
full-time
Posted on:
Location Type: Hybrid
Location: Delmenhorst • Germany
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Salary
💰 €2,450 per month
About the role
- Independently and service-oriented response to customer inquiries via e-mail and letter
- Operation of all functions of client-specific IT systems
- Advising and supporting customers on all financing and leasing products
- Preparing offers and processing master data changes
- Account reconciliation and dispatch of documents
- Ensuring customer satisfaction and maintaining customer relationships
Requirements
- Strong communication skills and very good German language skills
- Excellent PC/computer skills
- Strong customer and service orientation and a high willingness to learn
- Experience as a customer advisor or office clerk is desirable, but career changers are also welcome
Benefits
- Option to work from home after onboarding
- Monthly project bonus
- No telephone calls – all processing is handled in writing only
- Free company pension plan
- 28 vacation days plus special leave
- Flexible working hours and shift models
- Employee discounts and fitness/course offerings
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong communication skillscustomer orientationservice orientationwillingness to learn