TP ICAP

Manager

• Design, implement, and oversee comprehensive safety programs for the North America Shop at Home Business
• Develop and manage safety programs tailored to unique risks associated with in-home sales, installation technicians, and warehouse operations
• Ensure compliance with federal, state, and local safety regulations (OSHA, DOT, etc.)
• Lead initiatives to reduce incidents, particularly focusing on slips, trips, and falls
• Conduct incident investigations and implement corrective actions
• Implement and enforce safety protocols within all warehouses
• Develop and manage a comprehensive safe driving program for all field-based employees
• Strategically reduce the cost of workers' compensation claims
• Develop and deliver engaging safety training programs
• Stay current with industry best practices and continuously improve existing safety programs

Safety Manager

Onboarding Specialist

• Partnering with the client facing teams to collect required legal documents and associated information to meet all regulatory and internal polices
• Support front office with onboarding new and existing clients
• Act as the clients’ point of contact by addressing their issues and concerns and providing resolutions to their onboarding queries in line with our internal policies, the regulatory environment and market practices
• Manage the client onboarding process including:
• Prepare and submit Client Due Diligence files (KYC)
• Ensure accuracy of the information
• Gather and research information on clients to enrich requests
• Analyze and determine account documentation required based upon counterparty type and products traded
• Undertake quality review of clients’ KYC records
• Act as a KYC and AML subject matter expert
• Organize the planning for periodic documentation refreshes, based on vetting expiry dates
• Liaise with business owners to confirm the client activity and confirm the need for renewing onboarding status or refer for offboarding
• Update CDD forms and collect documentation for periodic reviews per the mandated timeline or as necessary based on changes that would trigger an event driven review
• Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues
• Contribute to the continuous process improvement efforts and ensuring there are written and updated procedures

Client Onboarding Associate

Analyst

• Monitor trading platforms: confirmations, orders
• Support trade execution and provide client support
• Provide front-line support for client and liquidity provider inquiries
• Produce reports for limit monitoring and control reporting
• Support audits and controls reviews, providing necessary documentation and data
• Escalate issues in line with internal risk and escalation frameworks
• Support the implementation of technology solutions to improve efficiency
• Help maintain internal controls and visibility
• Work with teams across the organization including Legal, Compliance, Tech, Risk, and Operations
• Support the Sales and Traders in their daily activities
• Assist in user acceptance testing for system enhancements

TP ICAP

Safety Manager

Client Onboarding Associate

Foreign Exchange Front Office Analyst

Foreign Exchange Front/Middle Office Analyst