Working Student, Customer Service
Toyota Motor Corporation
internship
Posted on:
Location Type: Office
Location: Köln • Germany
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Job Level
About the role
- Assist with customer service and contract billing
- Communicate with customers by phone and email
- Process contract terminations, including early terminations
- Support projects and enhancements within the Operations department
- Prepare reports and presentations
- Assist in preparing and delivering training sessions
- Maintain recurring task lists and ensure systematic workflows
Requirements
- Currently enrolled in a degree program in Business Informatics, Economics, Business Administration, Industrial Engineering, or a related field
- Ideally, experience in leasing, fleet management, rental services, or similar sectors
- Some experience in customer service is an advantage
- Familiarity with project management tools (e.g., Jira)
- Proficient in Microsoft Office (Excel, Word, Outlook, etc.)
- Strong communication skills and a solution-oriented mindset
- Fluent in written and spoken German and English
Benefits
- Start-up mentality within a global corporation
- Short decision-making processes
- Creative freedom
- Internal and external workshops and training for personal development
- Flexible working hours
- Possibility to work from home
- Discounted Urban Sports Club membership
- Subsidized lunches at two canteens
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicecontract billingproject managementreport preparationpresentation preparationtraining deliverysystematic workflows
Soft Skills
communication skillssolution-oriented mindset