Senior Manager, People Partner
Tovala
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • United States
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Job Level
About the role
- Lead & Develop the HRBP Team:
- Manage, coach, and develop a team of three HR Business Partners supporting Manufacturing and CS
- Act as a player-coach, providing hands-on support and modeling strong judgment, prioritization, and partnership
- Coach leaders through best practice on performance issues, corrective action, investigations, mediations, and terminations with clarity, care, and consistency
- Training, Development & Manager Capability:
- Partner with Manufacturing and CS leadership to identify skill gaps and build practical training and development programs, especially for frontline and people managers
- Strengthen manager effectiveness through coaching, tools, and clear frameworks without overengineering process
- Support change management efforts tied to manufacturing initiatives, growth, and operational shifts
- Partnership & On-the-Ground Presence:
- Maintain a regular, visible presence in our production facilities (at least 3 days per week) to build trust and credibility and provide support to our leaders and teammates
- Step in to support facility as needed - demonstrate a “no task beneath me” mindsetAct as a key People partner to the Chief Manufacturing Officer
- Assist Customer Support leaders with traditional HRBP partnership needs
Requirements
- 7+ years of progressive People/HR experience with broad generalist exposure
- Prior experience managing and developing HRBPs or similar People roles
- Experience building and delivering practical training and development for frontline and people managers in operational environments
- Meaningful experience supporting large hourly populations; manufacturing or operational environments strongly preferred
- Deep comfort with employee relations, including complex, high-stakes situations
- Proven ability to build trust and influence leaders through strong relationships and credibility
- Strong judgment, follow-through, and attention to detail
- A pragmatic mindset: you value structure, but you don’t hide behind process
- Warm, confident, and emotionally intelligent presence, even in tough moments
Benefits
- Tovala uses market data, geography, and placement of internal employees to determine salary. Additionally, we offer all employees real ownership in the company in the form of a competitive equity package.
- Flexible paid time off (with a minimum of 15 days off you are highly encouraged to take)
- Comprehensive healthcare coverage we really invest in401k with match
- Free Tovala Smart Oven and discounted Tovala meals
- Paid holidays and our winter holiday office shutdown where the offices and facilities close for a week around Christmas and New Years
- Various other perks - recognition programs, continued learning stipend, casual dress code, in-office coffee, snacks and drinks, and Tovala swag
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR Business PartneringTraining and DevelopmentEmployee RelationsPerformance ManagementChange ManagementCoachingConflict ResolutionInvestigationsCorrective ActionOperational Support
Soft Skills
LeadershipJudgmentPrioritizationRelationship BuildingEmotional IntelligenceAttention to DetailTrust BuildingCommunicationCoachingAdaptability