Event Coordinator, Business Events
Tourisme Montréal
full-time
Posted on:
Location Type: Hybrid
Location: Montréal • Canada
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Tech Stack
About the role
- Assist with research and coordination of all Campagne Affaires events, including trade shows, Signature events, familiarization tours, and other events involving activations
- Create invitations and thank-you messages through our database
- Ensure thorough follow-up and perform necessary reminders by email or phone to optimize event attendance rates
- Manage registrations for various events, trade shows, and other activities
- Coordinate clients' transportation and accommodation needs
- Conduct research and create client profiles for Campagne Affaires events, sales booths, and sales visits
- Prepare satisfaction surveys for clients and partners
- Process post-event data by compiling collected information, updating the database, and assigning follow-ups to the relevant managers
- Contact vendors as needed by phone or via Microsoft Teams
- Other administrative tasks
- Process payment requests and follow up on invoices
- Responsible for regularly updating the Finance budget file as well as the master events spreadsheet
- Maintain Campagne Affaires documentation and the monthly metrics table
- Draft and prepare various administrative documents, including itineraries for familiarization tours, client confirmations, and any other documents related to event organization and coordination
- Prepare badges, place cards, gifts, and any other required materials
- Attend monthly meetings with the different markets and distribute meeting minutes
- Manage shipment of boxes for various events, including completion of required forms, notably customs documentation for shipments to the United States
Requirements
- Minimum: DEC (Diploma of College Studies) or equivalent in event management; studies in tourism or hospitality are an asset
- Minimum 2 years of experience in events
- Proficient in Microsoft Office suite
- Fluent in English and French (spoken and written); events may take place in Canada, the United States, and internationally
- Experience in project management
- Experience in budget management
Benefits
- Competitive annual salary determined according to a salary scale, indexed annually
- Employer-matched group RRSP (Registered Retirement Savings Plan) up to 5% of salary
- 3 weeks of paid vacation from the start of the reference year
- Comprehensive group insurance, employee assistance program (EAP), and telemedicine after 3 months; costs shared 50/50
- Health spending account of $250 per year
- Paid business days off between Christmas and New Year's Day
- 7 sick days and 3 personal days per calendar year
- Employer contributes 50% of the cost of the annual Opus transit pass (plus an 8% discount on the portion paid by STM, RTM)
- 35-hour workweek and compressed work schedule during the summer
- 9 statutory holidays plus 1 additional day at Easter
- Hybrid work policy offering up to 2 days per week of remote work
- Option to work remotely outside Quebec for up to 10 consecutive days per year, when combined with one or two weeks of vacation
- Structured onboarding and integration program focused on team cohesion and cross-functional collaboration
- Skills development and training program
- Access to numerous tourist attractions, events, and festivals free of charge year-round
- Bright downtown office in the heart of the city, close to McGill and Bonaventure metro stations, next to the Fairmont The Queen Elizabeth hotel
- Complimentary invitations and tickets to cultural and sporting events
- A close-knit team and a dynamic work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
event managementproject managementbudget managementdata processingclient profilingsatisfaction surveysadministrative document preparationregistration managementvendor communicationcustoms documentation
Soft Skills
communicationorganizationcoordinationfollow-upattention to detailcustomer serviceteam collaborationtime managementproblem-solvingmultilingual proficiency
Certifications
DEC (Diploma of College Studies) in event managementhospitality certificationtourism certification