Technical Support Engineer
Tototheo Global
full-time
Posted on:
Location Type: Hybrid
Location: Limassol • Cyprus
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Job Level
About the role
- Provide remote technical support and assistance for navigation and communication systems
- Assist with troubleshooting tasks
- Provide pre-sales and after sales technical support in relation to NavCom equipment
- Ensure optimal system performance
- Collaborate on NavCom projects
- Conduct routine testing and diagnostic procedures on equipment
- Assist in training personnel or customers on proper use of systems
- Collaborate with other departments to identify customer requirements
- Review performance of service engineers
- Maintain accurate records of maintenance, repairs, and test results
- Implement system upgrades and security patches
Requirements
- Degree in Engineering, Electronics, Telecommunications, or a related field.
- 1-2 years' experience in a similar role would be an advantage.
- Understanding of GPS, radar systems, and marine communication systems is preferred.
- Basic knowledge of software programming and debugging.
- Excellent problem-solving abilities and attention to detail.
- Effective communication skills, both written and verbal.
- Ability to convey technical information to non-technical audience.
- Ability to work effectively in a team environment.
- Willingness to continuously learn and adapt in a fast-paced industry.
Benefits
- Professional development
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical supporttroubleshootingsystem performanceroutine testingdiagnostic proceduressystem upgradessecurity patchessoftware programmingdebuggingNavCom equipment
Soft Skills
problem-solvingattention to detaileffective communicationteamworkability to convey technical informationwillingness to learnadaptability
Certifications
degree in Engineeringdegree in Electronicsdegree in Telecommunications