Total Life

Manager

• Manage end-to-end revenue cycle operations, including charge capture, coding, billing, claims submission, payment posting, denials management, and collections.
• Perform accurate charge entry, claim submission, and payment posting to ensure timely revenue capture.
• Ensure timely and accurate billing for professional and technical services across all supported specialties.
• Monitor and improve key revenue cycle metrics, including days in A/R, denial rates, clean claim rates, and net collection percentage.
• Lead, coach, and develop staff, including setting performance expectations and conducting regular reviews.
• Establish workflows, standard operating procedures, and internal controls to ensure consistency and accountability.
• Serve as the primary escalation point for complex billing, coding, and payer-related issues.
• Ensure compliance with federal, state, and payer-specific regulations, including CMS guidelines and specialty-specific billing rules.
• Partner with coding resources to ensure appropriate use of CPT, ICD-10, HCPCS, and modifiers across all specialties.
• Prepare and present regular revenue cycle performance reports to executive leadership.
• Identify revenue leakage, underpayments, and process gaps, and recommend corrective strategies.

Revenue Cycle Management Manager

Financial Planning and Analysis

• Own end-to-end financial operations, including bookkeeping, month-end close, and financial reporting.
• Oversee Revenue Cycle Management (RCM), partnering with internal teams and vendors to ensure accurate billing, collections, and cash flow optimization.
• Monitor and manage costs across the business; build dashboards to track burn, unit economics, margins, and ROI.
• Lead budgeting, forecasting, and scenario modeling to support growth and strategic decision-making.
• Identify, research, and manage grants, subsidies, and non-dilutive financing opportunities (healthcare, innovation, government, and nonprofit).
• Support fundraising and structured financing efforts, including debt, venture financing, SAFEs, and strategic funding programs.
• Improve and document financial processes, controls, and policies as the company scales.
• Partner with operations, clinical, and leadership teams to translate financial data into actionable insights.
• Manage relationships with external partners (RCM vendors, accountants, auditors, banks, grant administrators).
• Ensure compliance with healthcare, reimbursement, and financial reporting requirements.

Finance Manager

Counselor

• Clinical Psychotherapy: Deliver virtual, evidence-based psychotherapy (CBT, DBT, etc.) specifically tailored to the cognitive and emotional needs of older adults.
• Symptom Management: Lead clinical interventions for late-onset depression, chronic grief, and complex anxiety disorders.
• Behavioral Intervention: Help clients develop robust coping mechanisms to manage the physical, cognitive, and emotional challenges that accompany aging.
• Outcome-Driven Care: Utilize data-informed approaches to improve daily quality of life and measurable clinical outcomes for your clients.

Licensed Mental Health Counselor, LMHC

• Goal-Oriented Therapy: Provide virtual individual therapy utilizing a wellness-based model that empowers clients to maintain autonomy.
• Clinical Intervention: Utilize CBT and other solution-focused approaches to treat late-life depression and anxiety.
• Retirement & Identity Coaching: Help seniors redefine their sense of purpose and navigate the transition from a professional career to retirement.
• Specialized Counseling: Assist clients in managing the psychological aspects of medication adherence and chronic pain.

Licensed Professional Counselor, LPC

Therapist

Therapist – Psychologist, LCSW, LMFT, LPC, LMHC

• Systemic Clinical Care: Provide virtual therapy sessions focusing on relational health and the complexities of family systems in later life.
• Relational Support: Address profound issues of loneliness and isolation through a systemic therapeutic approach that reconnects seniors to their world.
• Navigating Transitions: Help seniors and their support networks manage the emotional toll of aging, cognitive decline, and intergenerational stressors.
• Evidence-Based Practice: Utilize psychotherapy and evidence-based approaches (CBT, DBT, and Family Systems) to improve outcomes for both the individual and their family unit.

Revenue Cycle Management Manager

Finance Manager

Licensed Mental Health Counselor, LMHC

Licensed Professional Counselor, LPC

Therapist – Psychologist, LCSW, LMFT, LPC, LMHC

Licensed Marriage and Family Therapist, LMFT