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Total Life

Provider Enrollment, Credentialing Specialist

Total Life

Provider Enrollment & Credentialing Specialist at Total Life ensuring qualified clinicians for senior mental health care. Manage credentialing processes and collaborate with internal teams to maintain compliance.

Posted 6/25/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $50,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact
  • Manage the collection, verification, and maintenance of all provider credentials, including professional licenses, board certifications, DEA registrations, and malpractice insurance.
  • Oversee the submission and tracking of enrollment applications for Medicare (PECOS), Medicaid, and commercial insurance panels (e.g., Humana).
  • Maintain and update provider profiles in the CAQH ProView database, ensuring timely re-attestations every 120 days.
  • Conduct thorough background checks and verify education, training, and work history to ensure compliance with NCQA and CMS standards.
  • Update and maintain accurate provider data within internal systems (TLOS and Healthy) to ensure the Active Care team has real-time visibility into provider capacity and expertise.
  • Proactively monitor and notify clinicians of upcoming license or certification expirations to prevent gaps in service or billing.
  • Collaborate with the Revenue Cycle Management (RCM) team to resolve claim denials related to provider credentialing or enrollment issues.

Requirements

What you’ll need
  • 2–6 years of experience in provider credentialing or enrollment, preferably within a behavioral health or telehealth organization.
  • Demonstrated experience with the PECOS, NPPES (NPI), and CAQH portals.
  • Deep understanding of the credentialing requirements for LCSWs, Psychologists, and other mental health professionals.
  • Familiarity with the licensing boards and enrollment timelines for all US states
  • Exceptional accuracy in data entry and a "compliance-first" mindset.
  • Ability to communicate clearly and professionally with clinicians, insurance representatives, and internal stakeholders.
  • Certified Provider Enrollment Specialist (CPES) or Certified Professional Credentialing Specialist (CPCS).
  • Experience with credentialing software and EHR platforms.

Benefits

Comp & perks
  • Executive Partnership: Direct partnership with executive leadership to influence strategy, processes, and financial performance at an enterprise level.
  • Competitive Package: Competitive compensation and benefits package.
  • Purpose-Driven Work: The ability to influence the financial health of a movement dedicated to the mental wellness of the 65+ population.
  • Premium Medical, Dental, and Vision insurance plans for you and your dependents.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
provider credentialingenrollment applicationsbackground checksdata entrycompliance standardscredentialing requirementslicense verificationprovider data maintenanceclaim resolution
Soft Skills
communicationaccuracycollaborationattention to detailproblem-solving
Certifications
Certified Provider Enrollment Specialist (CPES)Certified Professional Credentialing Specialist (CPCS)