Tosca

Operations Technician

Tosca

full-time

Posted on:

Location Type: Office

Location: Springfield • Montana • United States

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Salary

💰 $21 - $24 per hour

About the role

  • Support the Service Center leadership team to ensure smooth daily operations and help meet production and shipping goals.
  • Maintain accurate shift records, including production, shipping, receiving, quality, and food safety documentation.
  • Manage shipping processes, including matching PO numbers to orders and working directly with drivers.
  • Create and confirm Bills of Lading (BOLs) and ensure proper transportation paperwork is completed and entered into Tosca’s shipping system.
  • Coordinate daily pickup and delivery schedules with Customer Service and transportation partners.
  • Communicate special load requirements and outbound shipping needs with supervisors.
  • Report inventory concerns to Customer Service and Transportation teams.
  • Support trailer loading and unloading; operate forklift (certification required).
  • Maintain electronic and hard-copy files and create documents using Microsoft Office.
  • Coordinate office-related needs, including supplies, keys, parking, and team member resources.
  • Assist with general Service Center support, including mail, deliveries, and event coordination.
  • Maintain a clean, safe, and organized work environment.
  • Support Tosca’s Food Safety Management System and uphold safety standards at all times.

Requirements

  • 1–3 years of experience in a plant, warehouse, or office operations environment.
  • Working knowledge of shipping and receiving processes.
  • Strong attention to detail and follow-through.
  • Ability to multitask, prioritize, and meet deadlines in a fast-paced setting.
  • Professional communication and interpersonal skills.
  • Comfort working with confidential information.
  • Proficiency in Microsoft Word and Excel.
  • Ability to lift 5–15 lbs.
  • Willingness to work occasional overtime based on business needs.
Benefits
  • Tosca offers a comprehensive benefits package to our team members.
  • Full-time employees (30+ hours per week) have access to multiple healthcare plan options (including medical, dental, and vision coverage).
  • 401(k) retirement plan with a company match.
  • Paid time off.
  • Paid parental leave.
  • Company-paid life insurance and short-term disability coverage.
  • Long-term disability for eligible roles.
  • Tax-advantaged health accounts (HSA with employer contributions and FSA programs).
  • Employee Assistance Program.
  • Fitness reimbursement program.
  • Educational assistance.
  • Employee discount programs.
  • Optional supplemental insurance (e.g., accident, critical illness, hospital indemnity) and legal/identity theft protection plans.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
shipping processesBills of Ladingforklift operationfood safety documentationinventory managementMicrosoft WordMicrosoft Excel
Soft Skills
attention to detailmultitaskingprioritizationdeadline managementprofessional communicationinterpersonal skills
Certifications
forklift certification