Torrero

Backend Engineer

• Make architectural decisions for product backend
• Implement design, develop backend and write tests
• Monitor trouble proof operation of production
• Monitor performance, and optimize wherever necessary
• Responsible for completed tasks

Middle to Senior Python Developer – Promo & Messaging

Middle to Senior Python Developer – Risks & Compliance

Middle to Senior Python Developer – Payment Service

Customer Support

• Answer to incoming requests from customers via live chat
• Identify customer needs and help customers use specific features
• Analyze and reporting product malfunctions
• Follow up with customers to ensure their basic technical and product related issues are resolved
• Gather customer feedback and share with our Product, Sales and Marketing teams

Customer Support Specialist, English Speaking, EU Time Zone

Customer Support Specialist, English & Spanish Speaking

Compliance

• Ensure company is compliant with all relevant regulations by providing expert advice and support to the business
• Oversee and manage regulatory compliance related to the company’s gaming operations and website
• Maintain strong working relationships with third-party companies involved in the business’s licenses and regulatory obligations
• Develop, implement, and enforce compliance policies and procedures across the business
• Monitor and report on regulatory developments, ensuring timely updates to internal stakeholders
• License Management: Oversee the company’s gaming licenses, particularly with the MGA, UKGC, DGA, IOM, and upcoming LATAM and Canada- ensuring timely submission of documentation, fees, and reports
• Support license renewals or modifications as required
• Due Diligence: Oversee the due diligence on third-party service providers, affiliates, and partners to ensure that they meet regulatory standards and do not pose any compliance risks
• Prepare compliance documentation, ensuring alignment with statutory, legal, and regulatory requirements
• Audits & Inspections: Coordinate and oversee compliance audits and inspections by internal and external auditors, ensuring prompt resolution of any findings
• Support the Money Laundering Reporting Officer (MLRO) with reporting obligations and daily compliance duties
• Independently investigate and address compliance-related issues as they arise
• Research and assess policies and programs that promote ethical conduct, encouraging employees to report suspected fraud or other compliance concerns
• Stay updated on regulatory developments and industry trends, ensuring proactive compliance management
• Undertake additional responsibilities as assigned by the department

Middle to Senior Python Developer – Promo & Messaging

Middle to Senior Python Developer – Risks & Compliance

Middle to Senior Python Developer – Payment Service

Customer Support Specialist, English Speaking, EU Time Zone

Customer Support Specialist, English & Spanish Speaking

Compliance Manager