Torrero

Backend Engineer

• Make architectural decisions for product backend
• Implement design, develop backend and write tests
• Monitor trouble proof operation of production
• Monitor performance, and optimize wherever necessary
• Responsible for completed tasks

Middle to Senior Python Developer – Risks & Compliance

Manager

• Management of the casino portfolio
• Running tests, obtaining results, and performing detailed analysis on the success and impact of product improvements
• Ensuring compliance alignment of the casino catalog for the UK, IOM, and Estonian licenses
• Ensuring games configuration (bet limits, bonus contributions, thumbnails, etc.) and that all game-related regulations and requirements are met
• Addressing product-related questions and issues in a timely and professional manner
• Working closely with developers, CRM, and tech teams based on feedback received from partners
• Working closely with Customer Support and handling Customer Service escalations
• Collaborating with managers across the company to define and manage gaming platforms and product features
• Handling ad-hoc requests and taking full ownership of tasks
• Undertaking other reasonable duties as established by the department
• Monitoring game performance across markets and platforms, identifying underperforming titles and optimisation opportunities
• Managing relationships with game providers, including releases, issue resolution, and asset delivery
• Ensuring accurate and appealing game display across front-end placements, categories, and recommendation areas
• Reviewing and validating game assets (thumbnails, descriptions, tags) prior to publishing
• Supporting marketing and CRM with game-related campaigns, promotional setups, bonus features, and new releases
• Tracking KPIs related to game performance, player engagement, and revenue contribution
• Participating in planning and discussions for new platform features, providing insights based on data and user behaviour
• Assisting in QA for new games, new features, and platform updates
• Managing error logs, identifying recurring issues, and escalating to engineering or providers where needed
• Ensuring proper tagging, categorisation, and metadata consistency across all regions and licenses
• Conducting regular audits of the casino catalog, configurations, and compliance status
• Supporting internal teams during major releases, content migrations, and provider transitions

Casino Manager

Customer Support

• Answer to incoming requests from customers via live chat
• Identify customer needs and help customers use specific features
• Analyze and reporting product malfunctions
• Follow up with customers to ensure their basic technical and product related issues are resolved
• Gather customer feedback and share with our Product, Sales and Marketing teams

Customer Support Specialist, English Speaking, EU Time Zone

Translator

• Translate and localize iGaming content from English to Danish, ensuring accuracy, cultural relevance, and adherence to industry-specific terminology.
• Review translations to maintain high quality and consistency.
• Read through the original material and rewrite it in the target language, ensuring the meaning of the source text is retained.
• Collaborate with Content Writers to ensure alignment of messaging and terminology.
• Stay up-to-date with industry trends and terminology to provide the most accurate translations.
• Assist with the creation of Danish language promotional materials, banners, and newsletters.

Freelance Translator, English to Danish – Part Time

Financial Crime

• Provide support and guidance to players seeking assistance with responsible gaming concerns.
• Day-to-day handling of the modelling tool to identify players exhibiting behaviours that may indicate a gambling problem, including activity analysis, and basic source of funds/AML checks.
• Examine with fraudulent cases of the users and solve the issues accordingly.
• Proactively monitor and review players' accounts to identify potential “At Risk/Problem Gamblers” and ensure the appropriate level of interaction is conducted.
• Monitor various RG processes and procedures with the help of daily reports.
• Ensure that all Responsible gambling and AML cases are dealt with in a timely manner to provide customers with a quick and efficient dispute resolution service.
• If required, the urgent cases need to be addressed on weekends.
• Identify any gaps in processes or inflows and take necessary measures to fill in or create them if there are none.
• If required, create processes from the scratch or amend the current ones considering the processes that are already in place.
• Review/amend manuals and existing procedures, as related to RG and AML.
• Handle escalated/difficult queries and complaints as required to investigate and determine the most appropriate action to take.
• Develop and implement responsible gaming strategies and policies.
• Educate players and staff on responsible gaming principles and practices by creating and distributing educational materials.
• Work closely with the Customer Support, Compliance, and CRM teams to ensure responsible gaming standards are met.
• Prepare regular reports and presentations on responsible gaming activities and outcomes for management.
• Stay up-to-date with relevant laws and regulations related to responsible gaming.
• Prioritize incoming messages and workload to meet SLAs for completing cases.
• Ensure the company's compliance with all responsible gaming requirements.
• Undertake other reasonable duties as may be established from time to time by the department.

AML & Responsible Gaming Advisor – Office Based

Customer Support Specialist, English, Danish

Frontend Engineer

• Build pixel-perfect, buttery smooth UIs across mobile platforms for casino, and sportsbook iGaming products.
• Develop new interfaces, animations, and mechanics for mobile-oriented websites with React.js
• Review application requirements and interface designs.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Translate user requirements into interactively designed interfaces for applications/products.
• Monitor and improve front-end performance and security.
• Deliver user-facing visualizations.
• Collaborate with teammates, Developers, Product & Graphic Designers, and QA teams during the whole SDLC, providing technical points of view, effort estimates, drafting and/or reviewing requirements, etc.

Senior Frontend Developer, Games

Support Engineer

• Provide 24/7 technical escalation coverage to support customer-initiated incidents, service requests, and system monitoring alerts.
• Triage, categorize, and prioritize incidents and requests to ensure timely and efficient resolution.
• Troubleshoot technical issues, identify potential bugs, and escalate complex cases to Product, Development, or Marketing teams as appropriate.
• Deliver clear technical information and guidance on product functionality, features, and best practices.
• Collaborate cross-functionally to improve incident response processes and enhance overall customer experience.
• Maintain accurate documentation of incidents, resolutions, and escalation paths in support systems.
• Proactively monitor system performance and highlight areas for optimization or risk mitigation.

Technical Support Specialist

Middle to Senior Python Developer

Recruitment

• Manage full-cycle recruitment from sourcing & selecting candidates to extending job offers
• Develop and execute sourcing strategies across international and Russian-speaking job markets
• Post vacancies on relevant local and international job boards
• Conduct structured interviews and candidate assessments
• Partner closely with Hiring Managers to define role requirements and hiring strategies
• Build and maintain talent pipelines for key business areas
• Monitor recruitment metrics and continuously improve hiring processes
• Ensure positive candidate experience and strong employer branding

Talent Acquisition Manager

• Implement backend services in Go following established architectural standards
• Develop and maintain microservices running in Kubernetes
• Work with AWS-based infrastructure (EKS, IAM, managed data services)
• Integrate with in-memory datastores (Redis / Valkey-compatible)
• Write unit and integration tests
• Debug production issues using logs and metrics
• Participate in code reviews and async collaboration