Tornatech

Field Engineer

• Assist with field service issues, troubleshooting, equipment commissioning and validation of fire pump controllers and industrial control equipment
• Provide verbal or written troubleshooting assistance for field issues
• Provide procedures for modifications, adjustments and repair services on Firetrol products in the field
• Perform field troubleshooting, repairs, modifications, and field acceptance testing
• Prepare service reports which may contain design recommendations for Product Engineering
• Provide follow-up action related to Field Service trips
• Supervise outside contractors, technicians, and service workers at job sites
• Conduct training sessions on operation, maintenance, theory and design of Firetrol control panels
• Conduct software testing

Field Service Technician