Customer Success Manager, Enterprise
Triple Whale
Customer Success Manager
Torii
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $100,000 per year
Job Level
Mid-LevelSenior
About the role
- Serve as a trusted advisor for enterprise customers, guiding them from onboarding through renewal.
- Shape SaaS strategy and drive measurable value for stakeholders.
- Build lasting partnerships rooted in trust, empathy, and operational excellence.
Requirements
- At least 3+ years of B2B experience, with 1–2 years supporting enterprise-level customers.
- Strong interest or background in security, compliance, or governance.
- Proactive problem-solver who takes initiative, not just direction.
- Growth mindset with the ability to inspire customers and colleagues alike.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
trusted advisorproactive problem-solverinitiativegrowth mindsetinspire
