TOPS AND TRENDS, INC

Customer Support

• Answer multi-line phone system
• Ability to assess customer needs, provide quotes and schedule work
• Coordinating work flows between sales and production
• Data entry into our HubSpot CRM
• Schedule inbound and outbound vehicle deliveries
• Perform customer service functions to support wholesale and retail customers
• Ability to be hands on and work in a fast paced environment
• Assist with quality control and final inspections

Customer Service Representative